Job Description
The key role of this branch’s service delivery is to bring bilingual library services and resources to a diverse customer base that includes new immigrants and their families. Intergenerational programming is a focus of this branch, as is serving adults and their families as part of a diverse and vibrant neighborhood library.
Duties and Responsibilities:
Empowers and serves a population aiming to explore new frontiers. Fulfills the expectations of a diverse population, in particular addressing the largest language needs in the community, Spanish and Vietnamese. Designs and provides programming and an environment that fits the needs of new immigrant families, and a diverse community. Provides reader’s advisory and reference assistance. Staffs a busy reference desk, serving a diverse clientele of all ages and broad range of interests. Promotes community outreach and programming. Communicates effectively about issues and initiatives with customers, coworkers, and administration.
Knowledge, Skills and Abilities:
Knowledge of providing library services to customers with different levels of literacy and/or technology abilities. Skill in providing programming and services in a bilingual and intergenerational environment. Skill in providing reference, reader’s and media advisory to all ages. Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups. Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community. Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner. Ability to multi-task and prioritize. Ability to demonstrate innovation and flexibility. Ability to perform community outreach and programming for all ages.
Education:
Master’s in Library Science from an ALA accredited institution or plans to receive one within 90 days of hire.
Experience:
Experience in providing high volume, innovative library service preferred.
Salary Range:
$19.62 - $25.50 per hour starting salary range; $19.62 - $31.39 per hour full salary range
Although the full salary range for this position is provided, offers are typically made within the starting salary range and depend on qualifications. The City and County of Denver benefit package will be offered.