Job Description
What your key responsibilities will be:
This position is in the University Libraries Department of Circulation at the University of Colorado Boulder. Serving as part of a team providing customer service at the main service point of the University Libraries, this position is responsible for providing resource access, general reference, and information services to patrons; assisting with resolving patron service difficulties (patron account registrations, fine assessments and payments, damaged and lost materials and claims returned materials); and assisting with returned and requested materials and processing and handling.
Additional Info & Requirements
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: hresmail@colorado.edu
What we require:
Must be a current Colorado resident in order to apply.
One year of general library experience including typing, ordering, preparing, shelving, and maintaining library materials, which includes experience with the Library of Congress Classification System.
Substitution: One year of college course work including six semester hours of library science course work may substitute for the general library experience.
What you will need:
- Interpersonal Skills, including customer service, collaboration, and teamwork
- Problem Solving
- Adaptability
- Reliability and Professionalism
- Oral and Written Communication
- Attention to detail
What we’d like you to have:
- Knowledge of Innovative Interfaces Systems, preferably Millennium or Sierra.
- Knowledge of ILLIad Interlibrary Loan and Document Delivery systems.
Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.
The Community
Mission
The mission of the University of Colorado at Boulder Libraries is to enrich and advance learning and discovery in the University, community, state, and nation by providing access to a broad array of resources for education, research, scholarship, and creative work to ensure the rich interchange of ideas in the pursuit of truth and learning. We join the University to serve Colorado and engage in the world.
Vision
The University of Colorado at Boulder Libraries preserves the past, enriches the present, and shapes the future. The Libraries faculty and staff collaborate internally, with colleagues beyond the campus, and with our clients to advance information literacy, intellectual freedom, lifelong learning, the disciplinary growth of information, and the amplification of knowledge—personal and global. We join the University in redefining learning and discovery in a global context. We demonstrate our commitment to the strength of diversity in personnel, resources, services, and relationships with an internal climate of mutual respect and collegiality, tireless efforts to acquire and provide access to a broad array of resources, innovation in technology and service, and the development of partnerships with our clientele.
In the Circulation Department, we provide the University of Colorado Boulder community and our greater global community with access to the collections within the CU Libraries through circulation and document delivery related services, and provide access to additional information resources in the state, nation, and world through consortia and interlibrary loan services.
HR Info
Special Instructions to Applicants: Classified Staff positions have specific application requirements: Submit all required documents indicated in this posting. Include a current email address as communication is electronic-based. Failure to complete a timely application may result in the rejection of your application. Applications MUST be completed in their entirety, including job title, duties, months and years employed, and hours per week worked as minimum experience is calculated on a 40 hour/week basis. Address qualifications, competencies and preferred qualifications in your application, as these along with previous work experience will be used to assess competencies. Answers will be verified against your application and may be checked with references. False information could lead to your removal from the hiring process. Click here to view Veteran and other General Information regarding Classified Staff positions. For full consideration, please apply by March 1, 2016
If you have technical difficulties submitting application information, please contact the CU Careers help desk at 303-860-4200, extension 2 or cucareershelp@cu.edu. All other job related inquiries should be directed to the posting contact for this posting.
Application Materials Required: Cover Letter, Resume/CV, Classified Staff Application Form Application Materials Instructions: To apply, please submit the following materials to this posting at www.cu.edu/cu-careers:
1. A current resume.
2. A cover letter that specifically addresses how your background and experience meet the requirements and qualifications listed in this posting.
3. DD-214 for veteran applicants.
(For classified postings only).
Please name your documents as follows: First-Last-Resume-Job Number; First-Last-CL-Job Number.
During upload, please indicate the type of document to ensure accurate submission.