Job Description
Job Summary
The Assistant Librarian is responsible for ensuring coordination and oversight of the Test Center, Help Desk and Circulation Desk Operations. Under the general supervision of the Director of Library Services, the Assistant Librarian maintains a library environment for learning and discovery providing professional reference services, in-person and distance education library instruction, and outreach activities.
Essential Duties and Responsibilities
1. Oversee Help Desk operations to include assisting patrons in person, phone, and e-mail with CWC and MyCentral website navigation, account access issues, Moodle questions and varied technology problems while followingFERPA regulations, and training student employees with all of the above. Coordinate with IT and Distance Education to determine and implement the appropriate procedures and processes and update and manage this area’s procedure manual.
2. Oversee library patron service operations and responsibilities regarding the circulation desk including interlibrary loans, various collections, cash drawer, printer/copier, technology/education materials and campus-wide lost and found. Employ the correct policy and procedure regarding each transaction within each area of responsibility. Provide appropriate telephone, online, and in person customer service. Train student employees with most of the above. Manage overdue processes and updated and manage this area’s procedure manual.
3. Coordinate and oversee the Test Center. Serve as the primary proctor and scheduler of all tests when the Test Center Assistant is unavailable. Coordinate daily schedule with the Test Center Assistant. Collaborates with the Test Center Assistant to establish new tests as necessary. Inform and advise a variety ofCWC stakeholders about Test Center exams and operations. Collaborate with colleagues on the state wide committee as well as stay current on nationwide test center standards
4. Recruit, supervise, and schedule student employees in collaboration with the other librarians. Identify library tasks and work activity assignments, as well as provide initial and ongoing training and evaluation. Resolve problems and retrain as needed. Coordinate student projects given by other library staff. Serve as backup for students.
5. Serve as the library services department’s distance education and outreach liaison. Coordinate with the Distance Education department to provide backup services for the college’s learning management system. Train librarians and library staff on backup services, processes and procedures. Coordinate and collaborate with the librarians to standardize librarian services for distance education students and faculty.
6. Manage and present library statistics by compiling them for national statistical reports to provide information and updates to the Director of the Library. Train and work with students to enable them to gather statistics for over 360 various data into spreadsheets.
7. Provide professional reference services and library instruction to include actively engaging with library patrons to identify needs and interests, analyzing patrons’ requests and assist with furnishing, or locating appropriate resources.
8. Instruct users on performing searches and use of the most effective resource and search technique for their question and interest level. Embedded library instruction includes in-person classroom instruction as well as distance education instruction, through our LMS (Learning Management System).
9. Create and establish gold standard access to our online resources. Contribute to the development of the Library’s online presence as part of the library team. Develop, maintain and troubleshoot information access aids such as web pages, social media, electronic pathfinders, software programs, databases, online tutorials, and LibGuides. Collaborate with librarians, faculty, and CWC staff to create, assess, revise, and maintain access to resources.
10. Coordinate library exhibits, programming and community outreach activities. Advertise library services and resources and solicit feedback. Plan library displays, programming, and community outreach activities coordinating with the library team. Communicate with patrons to determine service needs or resources. Support CWC academic and support service programs, as well as local, regional, and national events through library programming.
11. Participate in library collection development. Analyze the depth and breadth of the collections to ensure quality and standards are meeting current teaching, educational, and information needs of the CWC community. Confer as needed with CWC faculty, staff, students and librarians.
12. Function as Faculty Liaison with assigned subject areas. Communicate with and provide outreach to assigned subject area faculty.
13. Perform job duties and responsibilities within the guidelines set forth in the College’s policies, procedures and practices.
14. Perform other reasonably related duties as needed or assigned.
Knowledge, Skills and Abilities
1. Considerable knowledge of basic concepts and methodology of the library profession, and skill in applying this knowledge in carrying out assignments.
2. Considerable knowledge of best practice in library policies, procedures, practices.
3. Considerable knowledge of library databases, reference tools and methods.
4. Considerable knowledge of various software and technology found in libraries.
5. Considerable knowledge of library research methods.
6. Working Knowledge of Library of Congress classification and cataloging.
7. Working knowledge of library automation software and systems, the Internet, and online tools and
resources.
8. General knowledge of various classification systems.
9. General knowledge of student service functions and departments.
10. General knowledge of academic libraries, especially of the role of the library in a community college setting.
11. General knowledge of CWC policies, procedures and practices.
12. Knowledge of the various collections according to library standard organization systems.
13. Ability to relate with a diverse population in a professional, helpful manner.
14. Ability to effectively identify and resolve problems.
15. Effective interpersonal skills.
16. Ability to work independently and with frequent interruptions.
17. Ability to supervise student employees.
18. Ability to effectively communicate both verbally and in writing.
19. Ability to organize, prioritize, and follow multiple projects concurrently through to completion with an attention to detail, and to meet deadlines.
Additional Info & Requirements
Application review begins July 13th.
The Community
The College is located in Riverton, Wyoming. Riverton is a small, extremely rural community in central Wyoming.