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Branch Supervisor

Cedar Rapids Public Library

Downtown

Application Deadline

Apply By Nov 11th, 2016

Wages

$64,958.40 to $89,211.20 per Year   Calculate

Location

Cedar Rapids, IA

Hours

40.00

MLS

Preferred

Minimum Education

Not Specified

Library Experience

Not Specified

Supervisory Experience

Required

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

You are the connective tissue of the library’s culture, providing the public with information and assistance directly and through managing operations and staff at the library’s branch.

Who you are:

  • You are a positive motivator.
  • You are a lot of things to a lot of people – coach, leader, mentor and host.
  • You are an effective communicator, able to lead meetings and relay pertinent information.
  • You engage well with others and are passionate about providing an exemplary customer experience.
  • You are a team player who thinks quickly on your feet and can lead from within a team.
  • You are a connector, working with stakeholders to make your library a community hub.
  • You are an active listener with lots of patience.
  • You are fearless, always willing to tackle challenges and handle surprises with grace.
  • You are excited about leading others in a changing environment.
  • You inspire fun in the people around you.

Your work:

  • You embrace the library’s mission, vision, and values, and can apply them to your daily operations and team.
  • You develop goals, plans, programs, services and procedures for a branch library.
  • You are a strong leader, able to coach and lead a superb team.
  • You can handle the most challenging situations, whether it is a building emergency or customer service conflict. You take charge with grace and confidence.
  • You create and model superb customer hospitality skills.
  • You understand how to budget for your branch and advocate for resources.
  • You strategize and develop the best staffing plan to best serve our customers’ needs.
  • You negotiate, resolve issues and work with customers to find solutions to disputes and service gaps.
  • You take the initiative, working together with your team to find solutions.
  • You embrace innovations including tools and practices to produce an effective and efficient operation.
  • You understand the strength of collaboration and support your team in bringing great ideas to life.
  • You take ownership of your library.
  • You warmly welcome customers into our library, ensuring a great experience and a fond farewell.
  • Out on the floor and in the stacks, you foster discovery and help ensure a seamless visit by helping customers find the materials they want or assisting them with self-checkout services.
  • You take pride in our library, ensuring it is clean and tidy and the displays are refreshed and looking beautiful.
  • You orchestrate the opening and closing of the library, ensuring that when we open our doors, we are ready for the day’s adventure.
  • You are a natural at teaching library customers and staff how to use technology from e-readers to our online databases.
  • You understand our community’s needs and how the library’s services can meet those needs.
  • You have the energy to juggle many tasks with a smile; you are out on the floor making sure things are running smoothly, modeling excellence in how the branch is to be run.
  • You are a wizard at coaching your super-talented library team honestly, directly and consistently to achieve new levels of success.
  • You love our products. You are a voracious reader who listens to a diverse range of music and loves a good movie.
  • You assist with continually training and developing staff in areas of customer service, product knowledge, collection management, and visual merchandizing.
  • You build your team with job recruiting, hiring, and retaining a diverse and brilliant group of library employees and volunteers.
  • You demonstrate excellent communication skills with staff, customers, community partners and district leadership.
  • You do the right thing. Every decision you make and action you take is an opportunity to demonstrate our collective integrity.

Additional Info & Requirements

We are guided by our mission to be passionate advocates of literacy and lifelong learning.

Experience working in a public library and 3-5 years library supervisory experience

The Community

Cedar Rapids, Iowa, is a vibrant urban hometown in the heart of east central Iowa and the second largest city in the state. Over 125,000 people live in Cedar Rapids. We are home to almost 300 different manufacturing plants and two dozen Fortune 500 companies. We also boast a diverse arts and culture scene.

HR Info

Human Resources, located at 101 First Street SE, Cedar Rapids, Iowa 52401, or via email at hr@cedar-rapids.org

Submit completed application, cover letter and resume to the attention of Human Resources located at 101 First Street SE, Cedar Rapids, Iowa 52401 or via email at hr@cedar-rapids.org with the title of the position you are applying for listed in the subject line.

Posted Oct 28, 2016