Job Description
Fort Lewis College was named for a 19th century military post located on the land that later became the first campus. We strive to be the finest public liberal arts college in the Western United States. Fort Lewis College offers accessible, high quality, baccalaureate liberal arts education to a diverse student population, preparing citizens for the common good in an increasingly complex world. Come join our team!
Durango is located near the Four Corners junction with New Mexico, Arizona and Utah, with an elevation of 6,512 feet, nestled between red sandstone bluffs in the vast Animas River Valley. Residents enjoy skiing at the Durango Mountain Resort, fly fishing, kayaking, or rafting the Animas River, horseback riding and mountain biking. For more information about our great city, please visit www.durango.org.
Duties: This position manages all daily operations of the Access Services department, including arranging adequate coverage of service points for all open hours. Supports the Access Services librarian in hiring, training, supervising, and evaluating other full-time classified staff in the department. Manages department schedules to ensure adequate coverage. Responsible for hiring, training, supervising, regularly evaluating, and, if needed, terminating student employees working in the department, with input and feedback from Access Services Librarian and other full-time Access Oversees daily operations of Circulation department including Reserve, Stacks Management, Bookings, Holds, Faculty Delivery, assigning and evaluating daily and ongoing tasks. Responsible, in coordination with Access Services Librarian, for maintaining accuracy and currency of patron data in the integrated library system. Responsible for lost and missing procedures, and works with collections management librarian to secure replacements as needed. Responsible for coordinating billing and collections with A/R office in a timely manner. Ensures daily notices and reports are running. Maintains fluency in all circulation and reserve functions in ILS as well as "on the fly" cataloging. Works with librarians and other staff to ensure effective and efficient library operations related to materials handling and circulation. Performs as needed all circulation / reserve functions including performing stacks maintenance, cataloging and removing reserve items, etc. Works with other departments within the library to coordinate student hiring and training, and arranging for backup coverage for interlibrary loan and Prospector reciprocal borrowing functions. Maintains current and complete training, policy, and procedural manuals for all processes and events related to the unit. Develops online and/or self-paced training modules on department functions and excellent customer service. Provides, in conjunction with other department personnel, back up for night and weekend coverage. Provides and models excellent customer service. Provides, information, policy interpretation, and negotiation / resolution for patron complains and issues, including fines. Refers reference questions and patron complains as needed. Provides technical assistance to patrons using library technology and machinery. Ensures that the library facility is secure, clean, safe, and functional for students and other patrons. Works with outside departments as needed to effect that. Maintains orderly and correctly organized physical collections, including storage areas and participating in weeding and shifting projects. Participates in Space Team. Implements space utilization statistical gathering. Participates in Outreach team. Supervises and participates in digital repository metadata projects. Works with Access Services Librarian to assess department functions and services.
Additional Info & Requirements
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications
Four years of general library experience involving typing, ordering, preparing, shelving, and maintaining library materials including two years of technical library experience involving cataloging/classifying, providing reference and patron services, and creating/revising procedures.
Please note: If your work experience is part time, it will be pro-rated.
Preferred Qualifications
Work experience in an academic library public services unit
Working knowledge of the Library of Congress call number system
Circulation desk experience
Stacks management experience
Working knowledge of the Circulation Module of the III Sierra Integrated Library System
Intermediate knowledge of Microsoft Office Suite (please note on your application your years of experience)
Required Competencies
Supervisory experience
Flexibility in work hours (as supervisor, if one of the other team members call in, you are required to cover the shift)
Ability and desire to learn new technologies
Strong customer service skills
Strong interpersonal skills
Critical thinking skills
Active listening skills
Reading, writing and oral comprehension skills
Conditions of Employment
A final job offer is contingent upon the satisfactory completion of a criminal background check as a condition of employment. All background checks will be conducted in accordance with Fort Lewis College policy.
Substitutions
Two years of course work from an accredited college or university including twelve semester hours of library science course work may substitute for two years of the general library experience. You must have library coursework on your transcript in order to qualify for this substitution.
APPEAL RIGHTS:If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.
Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.
A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
All Applicants Please Note:
Please submit a cover letter with your application detailing your experience with the job duties, minimum qualifications, preferred qualifications and required competencies for this position.
You must submit your application, cover letter, and transcripts if using the substitution by the posted job announcement closing date. Your application must be complete and if you have library work experience, please lst your duties in detail, especially your experience with library technologies and Microsoft Office Suite. We use this information in our numerical comparative analysis.
Resumes will not be accepted in lieu of a completed application, but may be used to supplement information to the application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.
Former employees of Fort Lewis College or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.
Fort Lewis College uses email as its primary form of contact. Please provide a valid working email on your application, otherwise, please provide valid contact phone numbers and a valid mailing address.
Fort Lewis College is not responsible for incomplete faxes, lost mail, lost or deleted emails, and does not accept postmarks.
You are responsible for checking your spam filter and/or junk mail for incoming emails from Fort Lewis College and this application website.
Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, gender, disability, sexual orientation, gender identity, gender expression, political beliefs, or veteran status. Accordingly, equal opportunity for employment, admission, and education shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff.
Notice to Prospective Employees:
The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:
- Fort Lewis College's alcohol and other drug policy
- Sexual assault policy
- Campus security policies
- Campus/community resources
- The Colorado Riot Offense Statute restriction on enrollment
- Where to find registered sex offender information
- Crime statistics for the previous three calendar years
- Reporting crimes
The Campus Security Report can be accessed in two ways:
- By going to the internet website at: www.fortlewis.edu/AnnualSecurityReport
- Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request. You can reach them at (970) 247-7331.