Job Description
JOB FUNCTIONS:
ESSENTIAL JOB FUNCTIONS: Works under the direction of a Regional Manager to manage the
operations and maintain the safety standards of a level III agency. Performs adult, young adult, and
children's readers' advisory and reference services. Identifies barriers to library services, such as
illiteracy, homelessness, poverty, etc., that might prohibit learning within a library setting and
recommends educational tactics/programs to enable learning. Manages the overall productivity,
policies, goals, and objectives of a library agency. Manages and directs the work of subordinate
personnel. Develops and uses instruments and procedures, such as community needs analysis,
community scanning, community mapping, etc., for assessing the needs of the community and the
library agency's effectiveness within the community. Conducts trainings for staff development, provides
work direction and assignment of duties, evaluates work performance, and in consultation with the
Regional Manager, administers discipline, and makes hiring, promotion, and discharge
recommendations for library agency personnel. Coordinates the collection of books, audio-visual
materials, and magazines, etc., with system-wide, regional, and library agency staff; manages the
library agency's budget. Communicates information from meetings and other sources to staff;
composes various written materials, such as policies, memorandum, agency reports; Makes oral
presentations pertaining to library services. Serves as a liaison between the library and community
organizations, schools, government boards, and commissions. Serves as a leader, facilitator, and/or
member of various library committees; develops operational and strategic plans on behalf of the library
agency. Implements systems for gathering statistics. Monitors the physical condition of facilities and
equipment for damages, security, and safety standards and submits reports of impairment and safety,
if necessary.
O THER FUNCTIONS:
1. Performs additional functions (essential or otherwise) which may be assigned.
Additional Info & Requirements
TYPICAL QUALIFICATIONS:
TYPICAL PHYSICAL DEMANDS: Must be able to communicate clearly both verbally and in writing.
Requires the ability to operate general office equipment, such as computer and telephone. Requires
some stooping, bending, stretching, lifting, carrying, and moving throughout the building. May lift
books weighing up to 40 lbs.
T YPICAL WORKING CONDITIONS: Work is performed in a public library environment. Occasional
travel to meetings across the City and out-of-town may be required. Some evening, weekend, or
holiday work may be required.
MINIMUM QUALIFICATIONS: Master's degree in Library Science from an ALA accredited library
school or a master's degree in Business Administration, Public Administration or related field and four
(4) years' experience in library operations with two (2) of the four (4) years in a managerial or
supervisory capacity; or any combination of experience or training which enables one to perform the
essential job functions. Experience in a large public library agency preferred.
SPECIAL REQUIREMENTS:
The City Charter requires that City Employees must establish residence within Shelby County within six
(6) months from date of Employment. Proof of residence will be required at the time of hire.
HR Info
Gay Cain, gay.cain@memphistn.gov
Email resume and letter of interest to Gay Cain, Northeast Regional Manager: gay.cain@memphistn.gov