Job Description
Do you want to connect with and make a difference in your community?
We are looking for the right person to provide exceptional customer service to our library patrons.
If you...
- Can offer excellent, proactive patron services
- Want to build relationships in our communities
- Want to promote library resources and services
- Have great ideas to share
- Are an enthusiastic team player
...then we have your dream job! As the Collbran Branch Manager, you can help enrich lives and build community through opportunities to learn, discover, create and connect.
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POSITION TITLE: Branch Manager EXTERNAL TITLE: Branch Manager - Collbran
POSITION DESCRIPTION: Provides library service to all patrons as needed
SUPERVISION RECEIVED: Works under the direct supervision of the Head of Branch Services
SUPERVISION EXERCISED: Volunteers
FUNCTIONAL RELATIONSHIP: Plateau Valley Friends of the Library, Collbran Book Group
ESSENTIAL FUNCTIONS:
Service to Library Customers:
Provide library service upon demand, issue library cards, check out materials, answer reference questions, place holds, locate material and information using the print collection and online resources. Provide basic instruction on the use of the library catalog, online databases, PC reservation, and the Internet. Respond to routine patron inquiries concerning library procedures and policies; Provide staffing coverage at other library locations and branches as requested. Work with staff throughout the library district to improve and provide outstanding library service to all patrons.
Oversees Branch Operations:
Ensure that all materials are checked in, sorted and shelved. Establish branch priorities so that all holds, paging slips, item lists and missing media are promptly and correctly completed. Order branch supplies as needed, update the wiki and gather and report statistic as needed. Merchandise the collection, create book displays, and maintain an inviting well organized library. Oversee the branch collection by rotating materials regularly, pulling outdated and worn items and making suggestions for collection development. Coordinate and provide library programs, outreach and special events. Maintain a working knowledge and basic understanding of all MCL services, programs and events. Develop community partnerships to facilitate programming and increased awareness of library services. Address and communicate all building, maintenance and security issues to the proper personnel.
Maintains self-development and keeps up-to-date on Library affairs:
Attends monthly staff meetings and trainings at the Central Library; attends external trainings as requested, stays aware of changes via staff wiki.
Performs other duties as assigned or requested:
Performs additional duties as opportunities arise that assist the department and the Library in achieving specified goals and objectives including scheduled shifts at various Library locations.
BRANCH MANAGER COMPETENCIES
Creativity / Innovation
Generates new ideas, challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively.
Results Focus
Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.
Communication
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
LIBRARY CORE COMPETENCIES
Customer Focus
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Adaptability / Flexibility
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
Initiative
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Organizational Savvy
Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Teamwork
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
KNOWLEDGE, SKILL, and ABILITY REQUIREMENTS:
Knowledge and current awareness of library policies and procedures
Knowledge of alphabetical and Dewey Decimal filing systems
Knowledge of Internet resources and basic searching techniques
Knowledge of standard safety practices
Skill in understanding and applying oral, written, illustrated or demonstrated instructions
Skill in observing groupings and identifying misplaced items when shelving materials
Ability to access, input, and retrieve information from a computer
Ability to operate a variety of library equipment in a safe and effective manner.
Ability to effectively use all office technology available
PHYSICAL REQUIREMENTS:
Ability to remain standing or bending for extended periods of time
Ability to maneuver about the library in a timely fashion
Ability to bend to floor level or reach a height of 75 inches
Ability to push movable carts loaded to a maximum of 250 pounds.
Ability to read a minimum print size equal to 10 point
Ability to tolerate dust, mold, etc. that may have accumulated on books.
Ability to lift up to 40 pounds
WORKING CONDITIONS:
Subject to many interruptions.
MINIMUM EDUCATION & EXPERIENCE:
Education or training associated with the completion of a two-year degree in college, vocational or technical school courses of study related to the area of assignment, and two (2) years' previous library experience or retail customer service experience; or an equivalent combination of education and experience.
PROCEDURE:
Visit our website at www.mesacountylibraries.org and look for 'Jobs' in the 'About Us' section. Apply for the 'Branch Manager - Collbran' position. Upload a cover letter and current resume.
Search is open until position is filled; applications received prior to Thursday, January 18, 2018 at 5:00 p.m. will be considered. Mesa County Public Library District is an Equal Employment Opportunity Employer and participates in E-Verify. For more information about E-verify, please visit this link: http://www.uscis.gov/e-verify/what-e-verify
The Community
Mesa County Libraries has 8 locations spread across Mesa County which is home to more than 150,000 people in 15 communities. The largest of these is Grand Junction, followed by Fruita and Palisade. The Grand Valley enjoys an array of cultural events, performing arts, museums and is home to Colorado Mesa University. Mesa County Libraries is the largest cultural institution in the county and provides specialized library services, resources, computers, books, audio and video media, literacy classes, and many other programs. Our mission is to enrich lives and build community through opportunities to learn, discover, create and connect.