Call Center Associate

Jefferson County Public Library

Online & Outreach Library, Lakewood, CO

Application Deadline

Apply By Dec 20th, 2007


$1,279.20 per Month   Calculate


Denver, CO




Not Required

Minimum Education

Bachelor's Degree

Library Experience


Supervisory Experience

Not Specified

Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description

Participates in the performance of tasks at the Call Center including: • Checking library books in and out • Registering patrons for library cards • Determining status of damaged materials • Providing reference and circulation assistance to patrons by phone, mail or electronic inquiry • Referring patrons to various community resources • Registering patrons for classes • Explaining library policies and procedures • Placing holds on materials requested by patrons • Resolving issues for patrons and staff

Additional Info & Requirements

One year of customer services experience or extensive public contact work.

HR Info

A current resume and complete Jefferson County application must be completed along with a list of 3 professional references. Applications are available by fax at (303) 271-8411 or online at Return to Jefferson County Human Resources, 3500 Illinois St, Suite 2500, Golden CO 80401; 303-271-8400.

Posted Dec 12, 2007