Job DescriptionParticipates in the performance of tasks at the Call Center including: • Checking library books in and out • Registering patrons for library cards • Determining status of damaged materials • Providing reference and circulation assistance to patrons by phone, mail or electronic inquiry • Referring patrons to various community resources • Registering patrons for classes • Explaining library policies and procedures • Placing holds on materials requested by patrons • Resolving issues for patrons and staff
Additional Info & RequirementsOne year of customer services experience or extensive public contact work.
A current resume and complete Jefferson County application must be completed along with a list of 3 professional references. Applications are available by fax at (303) 271-8411 or online at http://jefferson.lib.co.us/jobs/. Return to Jefferson County Human Resources, 3500 Illinois St, Suite 2500, Golden CO 80401; 303-271-8400.