Library Associate - Community Relations and Marketing

High Plains Library District


Application Deadline

Open Until Filled


$15.44 to $20.89 per Hour   Calculate


Greeley, CO




Not Specified

Minimum Education

Bachelor's Degree

Library Experience


Supervisory Experience

Not Specified

Type of Library



This job is more than 3 weeks old or the application deadline has passed.

Additional Info & Requirements

Pay Grade: 31
Compensation/Benefits: $15.44 - $20.89 /hr Part-Time Benefits
FLSA Classification: Non-exempt
Hours: 20 hrs/wk; some days, evenings and weekends
Location: Community Relations and Marketing, Greeley, CO
Supervisor: Programming and Experience Supervisor
Supervises: None

The Community


Drives Pop Up Library to off-site locations to provide library services; answers patron requests for information and assists with technology; checks materials in and out; plans and conducts programming and interactive experiences.

Major Duties and Responsibilities:

30% - PATRON ASSISTANCE – Serves as the first point of contact for patrons providing assistance using library materials and information, searching the catalog, accessing databases, and navigating the Internet; identifies and communicates with supervisor opportunities for additional library services and/or supplemental services for various audiences; assists patrons with circulation functions which include, but are not limited to, issuing and updating library cards, placing holds, and addressing account problems; passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. E

10% - CIRCULATION – Checks out and renews materials; assists patrons with checkout and checking in materials; issues and updates library cards; follows procedures and collects money for fines and over-dues; processes holds; and checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials. E

30% - PROGRAM PLANNING & EXPERIENCE DEVELOPMENT – Plans informative and engaging programs/interactions for community and neighborhood events, school visits, etc. by using outcomes-based planning and evaluation tools identifies potential needs and interests of target audiences and shares relevant resources and services; assists with organizing and preparing organizational community engagement experiences and booth kits. E

10%-MOBILE SERVICES– Helps maintain vehicle by performing driving checklists and reporting issues with the vehicle; drives vehicle to and from regularly scheduled stops and scheduled events; loads and unloads library materials using rolling carts; interprets library policy in absence of librarian or direct supervisor; and acts as Person In Charge (PIC) when at events.

5% - COLLECTION MAINTENANCE – Finalizes the processing of new materials by date stamping and/or placing collection identifying decals on materials; assists Librarians with weeding by pulling materials from shelves based upon a weeding list; informs Librarians about gaps in collection in order to maintain an appealing, current, and useful collection. E

10% - SHELVING – Shelves library materials by loading carts with returned materials; placing materials on the appropriate shelf according to Dewey decimal number, author name, or title in order to return materials to library shelves. N

5% - OTHER DUTIES - Assists with providing website content; creates booklists, displays, bulletin boards, electronic documents, and other special tools; and assists the Supervisor in order to ensure the smooth operation of the department. N


Minimum Requirements:


Bachelor’s Degree


One year of related experience

Valid Colorado Driver’s License and a good driving record.

Personal vehicle

Able to drive personal vehicle or mobile unit to deliver programs and services.

Experience presenting and providing library services to customers who may not have literacy or technology skills (preferred)

Multicultural skills and sensitivities to ethnic, linguistic and cultural groups (preferred)

Able to read, write, and speak Spanish or another second language fluently (preferred)


Or any combination of education and experience which provides the success factors.


District Success Factors:

Focuses on the customer


Contributes to a positive work environment

Strategic thinking

Pursues personal development

Continuous improvement

Takes pride in the workplace

Emotionally intelligent


Knowledge of public library operations



Job Success Factors:

Skill and ability to safely maneuver vehicles in situations with limited space

Knowledge of best practices in driving large, specialized vehicles

Knowledge of public library reference service

Skill in reference interviewing

Knowledge of print and online reference resources

Cultural competency (knowledge, sensitivity and awareness of diverse cultures)

Skill in using Innovative Interfaces, Inc.’s Sierra or other comparable automated library system

Skill in customer relations including dealing with difficult patrons and volatile situations

Skill in Windows, MS Office Suite, and MS Publisher (Moved here from Experience section)

Able to operate various office equipment including copiers

Able to plan and conduct age appropriate programming

Able to use good judgment

Able to work in teams

Able to work with confidential information


Physical Success Factors:

Able to push a fully loaded book-cart weighing up to 200 lbs.

Able to lift 50 lbs.

Able to load materials onto a mobile services vehicle

Able to drive large, delivery style vehicle


Please be aware that any traffic violations or infractions (i.e. speeding tickets, accidents, court costs, and loss of driver’s license points, and changes in personal vehicle insurance as a result of traffic violations or infractions) will be the responsibility of the employee.


This Job Description is not a complete statement of all duties and responsibilities comprising this position.




Human Resources / Job Listings

HR Info

Human Resources 970-506-8587

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Posted Feb 26, 2019