Job Description
REPORTS TO: Director, Library
JOB SUMMARY:
This position is responsible for providing first level technical support for online resources and library technology; completes tasks associated with the acquisition, processing and access of library collections; provides excellent customer service and basic reference assistance.
ESSENTIAL JOB FUNCTIONS: Important responsibilities and duties may include, but are not limited to, the following:
- Implements and manages electronic resources in the library’s various platforms.
- Assists librarians with the configuration and administration of library systems.
- Completes all tasks associated with ordering and maintaining library collections.
- Provides customer and reference services at the library’s circulation desk.
- Serves on College committees, as assigned.
- Performs other duties as assigned.
POSITION SPECIFIC RESPONSIBILITIES: Important responsibilities and duties may include, but are not limited to, the following:
- Provides first level technical support for library technology, electronic resource access, EZ Proxy, and subscription problems.
- Works with vendors to resolve functionality and access problems across varied platforms.
- Implements and activates electronic resources to support granular e-resource discovery.
- Develops working knowledge of the various integrated library systems and assists with configuration of library applications.
- Completes all tasks associated with acquisition, processing, and management of library materials for circulation and/or access, includes copy cataloging, completing inventory, etc.
- Creates and manages metadata records for print and electronic materials.
- Prepares electronic records of library holdings according to consortium and national standards.
- Orders, claims, and maintains serials collection; updates holdings in online platforms.
- Maintains accurate records of all library expenditures, license agreements & statistics.
- Creates and updates training and procedural documentation.
- Completes all tasks associated with the circulation desk.
- Provides paraprofessional reference assistance.
QUALIFICATIONS:
- Associate of Arts Degree and two years’ work experience in library services or equivalent combination of education and experience.
- Working knowledge of library science, systems, and services.
PREFERENCES:
- Experience in library technical services; coursework in library science; coursework in computer science.
EMPLOYMENT STATUS:
Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPER (defined benefit) or TIAA (defined contribution).
APPLICATION PROCEDURE:
- Complete online application at hawkeyecollege.edu/employment including a cover letter.
- Submit online application and all required materials by the deadline.
Veterans and persons with disabilities are encouraged to apply. If you are in need of any special accommodation in completing the application process, please notify a member of Human Resource Services.
Working conditions: Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.
Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Hawkeye Community College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; political affiliation; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu.