Summary:
Under the general direction of the Assistant Director and in partnership with the Head of Youth Services, you will provide timely information services, excellent readers’ advisory, general library instruction, and perform circulation duties for users inside the library. You will provide support and assistance at the main service point, at the youth department service point as needed, and for all library computers and technology. Schedule could include nights and weekends.
Essential Duties and Responsibilities:
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
- Performs all circulation functions. Includes creating patron accounts/issuing library cards, checking materials in and out, collecting fines, and processing thrice-weekly courier deliveries.
- Assists patrons in the use of library computers and provides assistance with use of email, word processing, web-based searching, library-owned databases, and other common software. Provides guidance with basic functions such as saving and printing documents.
- Be an information and referral source to patrons by communicating in person, by phone, and via electronic means. Be a researcher by performing simple to moderately complex research activities.
- Provides all-ages readers’ advisory.
- Frequently uses new technology in daily duties and to support patrons with new software, hardware, and on mobile devices.
- Participates in merchandising the library’s collections.
- May assist with planning and/or presenting library programs and classes.
- Position must comply with laws governing patron privacy and confidentiality under CRS § 24-90-119, the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.
Other Duties and Responsibilities:
- Provides support for specialized projects, services, or programs and activities related to District goals and services.
- Attends related professional development and continuing education opportunities as necessary.
Knowledge, Skills, Abilities:
- Ability to thrive in a working environment that requires constant public contact with people from all backgrounds and age groups.
- Ability to demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor when working with customers, coworkers, and community members.
- Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.
- Pays close attention to detail.
- Ability to work independently and as part of a team.
Physical and Environmental Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this job, the employee may be exposed and/or required to:
- Work primarily in a library environment and rarely community settings.
- Regularly sit, stand, walk, use hands to handle or feel, lift and/or move up to 25 pounds, talk, and hear.
- Regularly reach, lift, and move arms above shoulder level.
- Bend, stoop, kneel, crouch, crawl, climb, or balance.
- Ability to push loaded book truck.
- Concentrate on and complete tasks in the presence of distractions.
- Regularly operate a variety of standard office equipment including a computer, telephone, e-reader, bar code scanner, copier, and fax machine.
Post-offer background check required.
Experience:
- 2 years customer service experience; library experience preferred.
- An equivalent combination of education, training, and relevant job experience may be substituted.
Certificates and Licenses:
None Required.
Preferred:
Possession of Colorado Notary Public certification or willingness to complete such.
Our independent library district, located halfway between Boulder and Rocky Mountain National park, is a hip little hotbed of music, art, award-winning parks, excellent schools, festivals, and outdoor recreation. We are a small district with a big heart, and our patrons are eclectic, involved, and passionate about community. The staff is an enthusiastic team of creative and dedicated professionals. Following the devastating floods of 2013 and four years operating out of a Main Street storefront, we are beyond excited to move into a brand-new 6,500 s.f. facility this summer. Come, help us make it home!
Application and Selection Process:
Position is open until filled, but first consideration will be given to applications received by 4:00 pm on Friday, May 24, 2019. Please send a resume and letter of interest to: kara@lyonsregionallibrary.com with “Library Associate” as the subject line.