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Job DescriptionEssential Duties: Recruits, assesses, hires, trains, supervises and evaluates Library staff. Models best behavior practice for customer service. Directly supervises up to 5 supervisors and/or coordinators. Uses established industry benchmarks to determine gaps in service provision and quality. Develops metrics, performance measurement and goal setting. Creates a flexible environment for implementing new library services and leads tactical plan initiatives through project management. Serves as a member of the Public Services Management Team to develop overall strategy, tactical objectives, and short and long-term planning for deployment of resources. Directs work groups, monitors assignments to their completion and works with multiple levels of staff, assuring alignment with strategic plan. Works in direct patron contact 4-8 hours per month. Acts as a spokesperson responsible for delivery of our message to internal and external customers. Demonstrates advanced skill in using computers and electronic resources. Accountable for budget planning and expenditures. Resolves customer service issues, routinely makes decisions on policy enforcement including dealing with law enforcement and first responders. Always be an innovator who designs and implements new efficiencies and experiments with new ways to accomplish work in public libraries. Always be a communicator who illustrates expectations and collaborates with others in cross-functional teams to accomplish strategic goals and objectives. Reports to the Assistant Director of Library Experience. Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology. Persons hired in this position must be able to perform all the essential tasks required by the position. The above statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. JCPL retains the right to modify or change the duties or essential and additional functions of the job at any time without notice.
Additional Info & RequirementsQualifications: Bachelor's degree or equivalent education and related work experience required. MLS/MLIS (or in progress) is preferred. Minimum of 3 years library work experience is preferred. Minimum of 2 years management experience is preferred. Computer and technology skills appropriate for the position. Intermediate reading, writing, and math skills required.
The CommunityOUR PROMISE Jefferson County Public Library will always be here to connect you to the people, ideas and inspiration for whatever's next in life. Define your destination, and we'll help you get there. So you can always be learning. Always be creating. And always be discovering something new. MISSION We help to build an educated and vibrant community by providing equal access to information and opportunities. VISION We will be the essential destination where all generations connect, discover, and create. VALUES We serve with care; everyone is welcome here. We meet you where you are, give you our full attention, and strive to exceed your expectations. Our core values are Innovation, Accountability, and Excellence
Human Resources / Job Listings
Shylee Ackman Recruitment Coordinator email@example.com 303-275-6168
Posted Jun 25, 2019