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Part-Time Library Specialist

Boulder Public Library

Main Library

Application Deadline

Apply By Jul 28th, 2019

Wages

$17.16 to $18.87 per Hour   Calculate

Location

Boulder, CO

Hours

20.00

MLS

Not Required

Minimum Education

Bachelor's Degree

Library Experience

Preferred

Supervisory Experience

Not Required

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

Are you passionate about Customer Service? Do you enjoy working in a fast-paced setting? A Library Specialist position with the Boulder Public Library could be a great fit for you!

Under general supervision, the primary objective of the Library Specialist is to provide front-line customer service, assist patrons with information needs by using reference tools and procedures, and to assist the Patron Services Manager with daily operational needs.  The Library Specialist is charged with modeling quality customer service behaviors which align with the library's customer service model and city values.  The Specialist fosters an environment which focuses on values-based service and actively pursues improvement in customer service delivery. Modeling expected behavior includes actively greeting customers, observing and responding to their needs and assisting in creating an environment of friendly and active engagement with library users.  The Specialist will work with the Public Services Management Team to build and maintain an open, positive, and encouraging work environment.  Serving in this capacity will include contributing to decision-making and working with the manager to establish/review work priorities.

HR Info

Tim McClelland, Patron Services Manager mcclellandt@boulderlibrary.org

Posted Jul 17, 2019