Job Description
Are you passionate about customer service? Do you love to guide students through the research process? Are you a degreed librarian, recent graduate with an MLIS, or a currently enrolled graduate student in a library science program? If so, we have a fantastic opportunity for you to gain professional academic library experience! Apply today for the Reference Assistant position at the Arapahoe Community College Library. We seek a motivated team player who is eager to learn by doing. Duties will include providing research help to students, great customer service at the Research Help and Circulation desks, maintenance of the serials collection, and special projects at ACC’s main and extension campuses.
Our ideal candidate will be able to work weekday hours, Saturdays, and an occasional weeknight as needed. A valid driver’s license and reliable transportation is required to work at our extension campuses in Castle Rock and Parker. The Reference Assistant will report to the Head of Reference and will work from August to Mid-December with the possibility of a contract renewal for Spring 2020 (January – mid-May).
If selected for an interview, you will be contacted by phone or email. If offered the position, you will be asked to complete an ACC general employment packet and a background check will be conducted. Training is provided by the College.
Please indicate your interest by emailing a cover letter and resume to lisa.blake@arapahoe.edu. In your cover letter, be sure to address how you meet the minimum qualifications.
MINIMUM QUALIFICATIONS:
· Knowledge of best practices in reference interactions
· Knowledge of Microsoft Office software programs (Word, Excel, PowerPoint, etc.)
· Knowledge of web-based applications and ILS systems
· Completed coursework in reference
· Ability to interact with a diverse population
· Strong interpersonal communication skills
· Detailed orientated
· Must be able to work Saturdays from 9:00 am to 2:00 pm
PREFERRED QUALIFICATIONS:
· In-person reference experience in Public or Academic libraries
· Reference experience using an online chat service in Public or Academic libraries
SALARY:
$16 - $20 per hour depending on degree and experience
HOURS:
· 20-25 hours per week includes weekdays, Saturdays, and occasional weeknights
· 9 month contract is for Fall and Spring Semesters, off over the summer months
The Community
Arapahoe Community College is an equal opportunity employer and prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, gender identity, or sexual orientation in its employment practices or educational programs and activities.
We seek to respect, understand, and embrace the diversity of our students, staff, faculty, and the community we proudly serve. We oppose discrimination and strive to foster an equitable and inclusive learning environment for our students that reflects the diverse nature of our world through professional development, responsive programming, reflection, and action.
For information regarding Arapahoe Community College Security, including Clery Act / Crime Statistics for the campus and surrounding area, please see the Arapahoe Community College Annual Security Report. For a hard copy report, please visit ACC Campus Police Department, Room AM2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120.