Library Associate - Community Relations & Marketing
High Plains Library District
Administration & Support Services
Job Description
Library Associate
Role:
Drives Pop Up Library to off-site locations to provide library services; answers patron requests for information and assists with technology; checks materials in and out; plans and conducts programming and interactive experiences.
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Major Duties and Responsibilities:
30% - PATRON ASSISTANCE –Serves as the first point of contact for patrons providing assistance using library materials and information, searching the catalog, accessing databases, and navigating the Internet; identifies and communicates with supervisor opportunities for additional library services and/or supplemental services for various audiences; assists patrons with circulation functions which include, but are not limited to, issuing and updating library cards, placing holds, and addressing account problems; passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview . (Essential)
10% - CIRCULATION – Checks out and renews materials; Assists patrons with self-checkout and checking in materials; issues and updates library cards; and follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials. (Essential)
30% - PROGRAM PLANNING & EXPERIENCE DEVELOPMENT – Plans informative and engaging programs/interactions for community and neighborhood events, school visits, etc. by using outcomes-based planning and evaluation tools identifies potential needs and interests of target audiences and shares relevant resources and services; assists with organizing and preparing organizational community engagement experiences and booth kits. (Essential)
10% -MOBILE SERVICES– Helps maintain vehicle by performing driving checklists and reporting issues with the vehicle; drives vehicle to and from regularly scheduled stops and scheduled events; loads and unloads library materials using rolling carts; interprets library policy in absence of librarian or direct supervisor; and acts as Person In Charge (PIC) when at events. . (Essential)
5% - COLLECTION MAINTENANCE – Finalizes the processing of new materials by date stamping and/or placing collection identifying decals on materials; assists Librarians with weeding by pulling materials from shelves based upon a weeding list; informs Librarians about gaps in the collection in order to maintain an appealing, current, and useful collection. (Essential)
10% - SHELVING – Shelves library materials by loading carts with returned materials; placing materials on the appropriate shelf according to Dewey decimal number, author name, or title in order to return materials to library shelves. (Non-Essential)
5% - OTHER DUTIES –5% - OTHER DUTIES - Assists with providing website content; creates booklists, displays, bulletin boards, electronic documents, and other special tools; and assists the Supervisor in order to ensure the smooth operation of the department. (Non-Essential)
Minimum Requirements:
Education:
Bachelor’s Degree
Experience:
One year of similar or related experience
Able to read, write, and speak Spanish fluently (preferred)
Or any combination of education and experience which provides the success factors.
District Success Factors:
Focuses on the customer
Initiative
Contributes to a positive work environment
Strategic thinking
Pursues personal development
Continuous improvement
Takes pride in the workplace
Emotionally intelligent
Tactful
Knowledge of public library operations
Creativity
Job Success Factors:
Knowledge of public library reference service
Knowledge of print and online reference resources
Skill in reference interviewing
Skill in using and troubleshooting a variety of computers and mobile electronic devices
Skill in Windows, MS Office Suite, and Publisher
Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system
Skill in customer services including dealing with difficult patrons and volatile situations
Able to operate various office equipment including copiers
Able to plan and conduct age-appropriate programming
Able to use good judgment
Able to work in teams
Able to work with confidential information
Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience
Physical Success Factors:
Able to push a fully loaded book-cart weighing up to 200 lbs.
Able to lift 50 lbs.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Additional Info & Requirements
Pay Grade: 34
Compensation/Benefits: $16.63 - $22.50 /hr including part-time benefits
FLSA Classification: Non-exempt
Hours: Part-Time (20 hrs/wk); Some days, evenings and weekends
Location: Administration & Support Services, CO 80631
Supervisor: Districtwide Events and Experience Supervisor
Supervises: None
Deadline: Open until filled
Website
https://www.mylibrary.us/
Human Resources / Job Listings
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=02b46484-ea12-4af4-b8b0-c0085fe9b4d7&ccId=19000101_000001&type=MP&lang=en_US
HR Info
Human Resources 970-506-8587