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Job Description

Douglas County Libraries elevate our community by inspiring a love of reading, discovery and connection. The Department Head position manages the Adult Services department, including the hiring, training, coaching and development of both professional and paraprofessional staff. In addition, the department head at this DCL location provides direction and support for the District's Call Center and a second location in Louviers. The position is responsible for effective patron service, including reference, readers' advisory, basic circulation and accounts, assistance with technology, program implementation, and outreach and community engagement. This position is also responsible for assisting the Branch Manager with professional and managerial duties in the operation of the branch, in cooperation with other professional staff. This position may act on behalf of the branch in the absence or unavailability of the Branch Manager. Work is performed with considerable independent judgment and initiative.

Additional Info & Requirements

Supports DCL strategic initiatives and integrates "one DCL" approach into job related activities. Creates positive experiences for library patrons by effectively and efficiently performing job tasks; presents a positive image of the library in attitude, communications and appearance while performing duties in both the public and staff areas. Requires excellent patron service skills and experience. Must consistently practice the "patron comes first" philosophy. Must be an effective and professional communicator. Must possess ability to communicate effectively in writing and verbally. Must communicate effectively using English. Must read, write and understand English at a level appropriate to the position. Identifies and assigns staff members' off-desk duties, including community engagement activities, special programs, District committees, task forces and special projects. Conducts performance evaluations of the Adult Services staff. Provides coaching and training as needed, and provides regular and steady performance feedback in formal and informal settings. Coordinates collection maintenance for adult materials in the branch.

The Community

The pioneer spirit, accompanied by the beauty of the mountains, foothills and plains, is gloriously evident in Douglas County.  In 1861, the Colorado Territorial Session Laws created Douglas County, named after Stephen A. Douglas. Known as the “Little Giant.”

Douglas County is virtually the geographic center of Colorado.  Located in the Denver South Metro area, Douglas County is one of the fastest growing areas in the state with over 303,000 in population. The County is approximately 843 square miles, of which 48,741 acres are permanently protected land through the Douglas County Open Space Program.  Recreational areas include more than 146,000 acres of Pike National Forest, Roxborough State Park, Castlewood Canyon State Park and the Chatfield State Recreation Area.

The County’s strength, as the centerpiece of the Denver/Colorado Springs development corridor, is a perfect blend of quality lifestyle and business environment.

Douglas County ranked particularly well in the household income, homeownership rate and educational attainment categories.  Combine those with our great location, excellent schools, outstanding libraries, wonderful weather and outstanding recreational and cultural opportunities, and you will understand why Douglas County is recognized for being one of the most family-friendly communities in Colorado, offering a quality of life unmatched elsewhere in the state. Douglas County has also been nationally recognized as a great place to live, work and raise a family.

Douglas County Libraries has been blazing a trail and thriving in Douglas County for decades, due very much to the generous support, patronage and growth of our community. Douglas County Libraries is the fourth largest library system in Colorado. Our mission is to be a passionate advocate for literacy and lifelong learning, and we play a vital role in the life of our community. We lend more than eight million books, CDs, DVDs, magazines, e-books, and audiobooks every year, including more children’s materials than any other Colorado library.

Our seven locations offer a large collection of popular materials, children’s books, reference materials, downloadable audio, video and e-books, wireless access, public computers for kids and adults, and friendly, professional staff. Study rooms and large public meeting rooms are available to the public. We offer reading programs for all ages, used book sales, more than 75 Storytimes each week, writing groups, book clubs and a wide variety of fun and interesting programs for all ages.

Online resources include research databases, homework help, the library catalog, downloadable audiobooks and e-books, account access for reserving and renewing items, reading recommendations, links to Douglas County history and community information. We also offer reference assistance via phone, email or text, and access to accounts and many services.

We are excited to respond to our community’s growth and demand for innovative new library spaces and services. Our new libraries are Castle Pines Library, Castle Pines, CO; Lone Tree Library, Lone Tree, CO; and  Parker Library, Parker, CO – Stop in at any of our libraries and be amazed!

HR Info

ONLINE APPLICATIONS ONLY EOE