Checkout and Reserves Coordinator for Patron Records & Statistics

Colorado Mesa University

Grand Junction, CO

Application Deadline

Apply By Nov 25th, 2019


$16.99 to $23.98 per Hour   Calculate


Grand Junction, CO




Not Required

Minimum Education

High School (or Equivalent)

Library Experience


Supervisory Experience

Not Required

Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description



John U. Tomlinson Library supports CMU's mission of exceptional teaching and academic excellence by providing professional librarians, diverse and comprehensive collections, information literacy instruction and assessment, and a variety of services offered by all of our departments.

The library collection includes over 640,000 books, e-books, and audio-visual materials as well as over 120 databases of academic journal literature. Students, faculty and staff can borrow materials from CMU as well as other Colorado and regional libraries, including several large academic research libraries, with delivery to our Main and Montrose campuses, and Western Colorado Community College campus. 

Tomlinson Library is a welcoming, comfortable environment, providing open and reservable study rooms, a 24-hour study space, computers, printing & scanning, IT support, convenient dining and cafe options, outdoor seating with a fire pit, and much more.

Description of Job

This position manages the Checkout and Reserves Desk during the daytime shift. This includes hiring, supervising, and training student workers, knowledge of Innovative circulation module and Banner, working within existing policies, and assisting with statistics.

  • Manages the day-to-day operation of the Checkout and Reserves Desk. Recommends additions or changes to procedures for overall Checkout and Reserves operations.
  • Implements new procedures. Communicates library schedule to Marmot and other entities as needed.
  • Oversees day to day operation of library public facilities. At times may be the only supervisor in the building.
  • Reports issues to other units such as facilities or police when necessary.
  • Responsible for opening the library Monday through Friday mornings. May need to open or close the library at other times when required.
  • Provides back-up for conference room and classroom reservations when Administrative Assistant is unavailable. Manages room reservations made at Checkout and Reserves.
  • Supervises student workers. Reviews applications, interviews, hires, and trains new student workers. Schedules student workers at Checkout and Reserves for all operating hours. Approves timesheets, manages work-study and student assist monies. Documents student worker performance as necessary and acts accordingly. Creates Checkout and Reserves student worker schedule.
  • Manages fines and monies. Enters student's fines and credits reflected in the library ILS into Banner to ensure that student's records accurately reflect charges and payments.
  • Main contact person for patron questions regarding library fines.
  • Deposits monies collected to University Business Office and/or CMU Foundation.
  • Manages patron records and statistics. Creates new patron records when necessary. Runs duplicate reports to clean up patron records.
  • Runs billed item reports to do shelf checks for billed items.
  • Runs Monies Owed Report in library ILS to obtain data for input into Banner.
  • Compiles patron and gate counts, and yearly circulations statistics.
  • Other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:  Two years of general library experience including any of the following: circulation operations, shelving, integrated library system (ILS), such as Sierra or Alma, fines or reserves.  Work must have been performed in a library setting.  Part-time work will be prorated.
Preferred Qualifications:  Experience with any of the following:  academic libraries, supervision (staff, student workers, or volunteers) and student account databases such as Banner.

Substitutions:  Two years of course work from an accredited college or university that includes twelve semester hours of library science course work may substitute for the two years of general library experience.  If substituting education for experience, you must provide a copy of your transcripts with your application.

Conditions of Employment:  In accordance with Colorado Mesa University policy, must successfully complete a criminal background check.

This position requires sitting, climbing, balancing, stooping, kneeling, crouching, crawling, standing, walking, reaching, handling, fingering, feeling, talking and hearing.  Must be able to exert in access of 10 to 20 pounds of force occasionally.     

ATTENTION!The first stage of the comparative analysis process for candidates who meet minimum qualifications is an application review.  It is paramount that you follow directions provided in this job announcement and address in detail your experience with the duties and requirements mentioned above in the experience portion of your application.

Supplemental Information

Resumes may be included, but applications stating "See Resume" for experience will not be accepted in lieu of the properly completed State of Colorado application forms.

IMPORTANT INFORMATION:  Applications are part of the selection process and will be reviewed to determine if you meet the minimum qualifications for the position.  Be sure the requirements listed above are specifically addressed on your application; failure to do so may result in the rejection of your application.  Also, as applications may serve as all or part of the comparative analysis process for this position, it is to your benefit to address your experience with the duties listed above in detail.  Applications may be evaluated by a panel of subject matter experts who will rate your education, training and experience as demonstrated on your application.  Attach additional pages if necessary to fully explain your experience and education.  

Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications.  If it is determined that your application does not meet the announced minimum qualifications, you will be notified in writing and may contact Shannon Pumphrey at 970-248-1093, within two days of the receipt of the notice, to attempt informal resolution of  the matter.  If you still do not agree with our decision regarding your qualifications, you have the right to have that decision reviewed by the State Personnel Director.  Your request for a Director's review must be received in the State Personnel Director's office within ten days from your receipt of the letter informing you that you do not qualify and should include the following:  1) Job Title; 2) Agency involved; 3) Name of the agency representative spoken to during informal resolution attempts; 4) Date(s) of the conversations; 5) Specific issue(s); 6) Reason it is believed the decision was arbitrary, capricious, or contrary to rule or law.  Direct your request to:

     State Personnel Board
     633 17th Street, Suite 1320
     Denver, CO  80202-3604
     Fax:  303-866-5038

To request a Director's review, you are required to complete and submit the Colorado State Personnel Consolidated Appeal/Dispute form, available at  Instructions for completing the form, as well as State Personnel Board Rules and Director's Administrative Procedures, are also available on the same website.  Public libraries offer internet access.  If you are not able to access the forms on the internet or if you require assistance, please contact our Human Resources Office.

Appeal Rights:  Under Colorado State Statute and State Personnel Procedures you have the right to request a review of or appeal to the State Personnel Director any step of the selection process, if you believe the action taken to be arbitrary, capricious or contrary to rule or law.  If you believe the content of an examination was arbitrary, capricious or contrary to rule or law (scores and ranks are not considered as conduct or content), your appeal must be in writing and received no later than 10 calendar days from the date the examination was administered.  Utilizing the Colorado State Personnel Consolidated Appeal/Dispute Form, which can be found at, send appeals to the appropriate address as indicated on the Consolidated Appeal/Dispute Form.  The above ten-day deadline and appeal procedures apply, as well, to all charges of discrimination.

Address Confidentiality Program:  If you are covered by the Address Confidentiality Program, CRS 24-21-201 through 24-21-214, please notify the HR office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. mail.  The extension allowed under this program applies only to U.S.mail notifications that include a deadline of 10 days or less. 

"ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact the CMU Human Resources Office by phone or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date."

Posted Nov 8, 2019