Job Description
CITY OF BOULDER
POSITION DESCRIPTION
DATE: 08/2017
POSITION TITLE: Branch Library Specialist
EMPLOYEE GROUP: BMEA
DEPARTMENT/DIVISION: George Reynolds Branch Library
Overall Job Objective
The Branch Specialist is an enthusiastic, creative, and technologically savvy individual who is
passionate about providing library service to a diverse community. The Specialist thrives on
performing dynamic storytimes for a wide range of ages. The ideal candidate has musical talents
and uses them to transform storytimes into a musical experience. The ideal candidate is
comfortable with public performance and can belt out a rousing tune. The Specialist is more than
willing to put on work gloves to weed the collection or the learning garden. The Specialist
enjoys working with a fast-paced, congenial team that has a forward-facing approach to customer
service.
Responsibilities
Under the general supervision of the Branch Manager:
Demonstrates service excellence by achieving remarkable and proactive customer service.
Communicates effectively about issues, programs, and initiatives with customers, staff, and
administration.
Plans, schedules, promotes, and executes high quality storytimes with an emphasis on play and
music. Creates informative and visually pleasing displays and program promotions.
Applies technologic skills to all aspects of the job including email, internet, databases,
publishing, display, social media and other software. Assists patrons in all manner of technical
access.
Maintains a collection that is relevant and visually pleasing in all formats and for all age levels.
Stays up to date on book publishing in order to provide excellent reader’s advisory.
Monitors patron activity to ensure compliance with library rules of conduct in an urban
neighborhood.
May act as the Person in Charge in the absence of the Manager.
Generally, duties and responsibilities are listed from most to least critical or time consuming.
OTHER
• Performs related duties as required to meet the needs of the city.
• Takes proper safety precautions to prevent accidents. Responsible for the
safety of self, others, materials, and equipment. Uses all required safety
equipment and follows all safety regulations, policies and procedures.
Reports all accidents and damage to city property.
• Responsible for knowing and complying with all city and department policies;
participating in professional trainings and development; and adhering to
attendance and workplace attire policies.
The above responsibilities and descriptions are illustrative only. They are not meant to
be all inclusive.
CITY VISION AND VALUES:
The City of Boulder is committed to service excellence for an inspired future and the following
values:
• Customer service - We are dedicated to exceeding the expectations of our community
and our co-workers by demonstrating consistent and professional service with a solutionoriented approach
• Respect - We champion diversity and welcome individual perspectives, backgrounds and
opinions. We are open-minded and treat all individuals with respect and dignity.
• Integrity - We are stewards of the public’s trust and are committed to service that is
transparent and consistent with city regulations and policies. We are honorable, follow
through on our commitments and accept responsibility.
• Collaboration - We are committed to organizational success and celebrate our shared
dedication to public service. We believe community collaboration and the sum of our
individual contributions leads to great results.
• Innovation - We promote a forward-thinking environment that supports creativity,
calculated risks and continuous improvement. We embrace change and learn from others in
order to deliver leading edge service.
The City of Boulder is a smoke and tobacco-free workplace.
ORGANIZATION STRUCTURE:
(1) TITLE OF IMMEDIATE SUPERVISOR: Branch Manager or Assistant Branch Manager
(2) TITLE(S) OF POSITIONS OVER WHICH THIS POSITION HAS DIRECT SUPERVISION: None.
REQUIRED MINIMUM QUALIFICATIONS:
Bachelor’s degree and at least two years previous library experience. Or an equivalent
combination of education and/or experience. Interest, desire, and ability to communicate
courteously and effectively with and provide services to others, including the public, both in
person and by telephone. Excellent interpersonal skills. Willingness to take direction and learn
a variety of tasks. Good organizational skills. Well-developed keyboard skills. Familiarity with
personal computers and appropriate software. Experience with data entry or electronic
systems. Ability to work under minimal supervision. Willingness and flexibility to work a
schedule that may include evenings and weekends. Have and maintain acceptable background
information, including criminal conviction history.
DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Extensive customer service experience. Extensive knowledge of adult, child and family
educational and performance art opportunities in the Boulder area. Experience with scheduling,
coordinating, contracting and promoting varied programs, preferably in a library setting.
Knowledge of library collection development and automated library circulation systems.
Experience with Innovative Interfaces, Inc. automated library system. Experience with
Prospector or similar InnReach borrowing system.
WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental
Conditions:
Physical and Mental Effort: Partially sedentary and partially standing physical work in an indoor
setting, requiring the ability to lift a maximum of 25 - 30 pounds; occasional lifting, carrying, and
walking. Sufficient manual dexterity that permits the employee to operate computer equipment
and other office equipment. Sufficient vision or other powers of observation that permits the
employee to review, evaluate and prepare a variety of written documents and materials.
Sufficient clarity of speech and hearing or other communication capabilities that permits the
employee to communicate effectively on the telephone and in person. Sufficient personal
mobility and physical reflexes, which permits the employee to move throughout the work
environment and work in an office setting. Work may include extended periods of time viewing a
computer video monitor and/ or operating a keyboard. Ability to work under stress from
demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Works primarily in an indoor office environment. Works in a setting subject to
continuous interruptions and background noises.
Machine and equipment used in work include but are not limited to the following: Frequently uses
standard office equipment including personal computers, calculators, VCR/DVD player, video
projector, telephone, copy machines, barcode and computer printers, eBook readers, digital
cameras, and various audio-visual equipment.
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions of this position.
Note: The above description is illustrative only. It is not meant to be all-inclusive.
I understand that nothing in this position description restricts the city’s right to assign or
reassign duties and responsibilities to this job at any time. I also understand that this position
description reflects the city’s assignment of essential functions; it does not prescribe nor restrict
the tasks that may be assigned. I further understand that this position description may be
subject to change at any time.
I have reviewed this document and discussed its contents with my supervisor and I fully
understand the nature and purpose of this position description and its related duties.
HR Info
The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.