Overview: The Branch Volunteer Coordinator (BVC) position assumes responsibility for administering and coordinating the effective recruitment and placement of volunteer talents for their respective library branch(es). This position effectively collaborates with internal teams to determine volunteer needs for programs and events. This position plans activities for recognition and support of volunteers.
Position Specific Competencies:
- Motivating others - creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.
- Peer relationships - can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
- Planning - accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process and steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
Essential Duties and Accountabilities:
- Recruits, trains, places and coordinates volunteers to serve branch needs, including teen volunteers, community volunteers, court-ordered volunteers, and volunteers associated with local programs such as A/D Works.
- Works closely with branch staff to determine appropriate volunteer task assignments. Plans recognition of volunteers at a branch and district level.
- Seeks and coordinates additional team projects to create a “premium” experience for both staff and volunteers supporting volunteerism both at DCL and in the surrounding community.
- Educates staff and implements volunteer opportunities, consistent with a Service Enterprise certified volunteer program.
- Addresses requests for volunteer reassignments, problem solving and terminations, in conjunction with Department Head Volunteer Services.
- Exhibits creativity and imagination to devise, develop, and coordinate volunteer services activities for the branch.
- Works closely with the Department Head Volunteer Services to establish regular outreach efforts. Serves as a liaison with local volunteer organizations and agencies.
- Maintains volunteer data for district-level reports.
- Attends and actively participates in district-wide Branch Volunteer Coordinator meetings.
- Communicates effectively with staff and teams, providing both partnership and leadership with programs.
- Serves as a staff resource on early literacy curriculum practices.
- Knowledge and experience with supervising, coaching and managing others is required.
- Exhibits strong delegation and negotiation skills.
- Competent multi-tasking abilities are required.
- Performs other work duties as assigned.
- Maintain expert knowledge and use of computers, Microsoft Office Products and DCL information databases. Learn new technology that is introduced in the industry and the organization, as needed.
Experience and Qualifications: Read, write and speak English required. Bachelor’s Degree preferred. Two years previous library experience or volunteer services experience preferred. A combination of experience and education will be considered.
Physical Requirements: Must have the physical ability, stamina, mobility and manual dexterity to support a 7-day a week operation. Work at computer stations for extended periods. Participate in meetings and events at various locations and at varied times throughout the day. Ability to read as small as 8pt font.