To qualify for an interview, you must submit the following project separate from your application to firstname.lastname@example.org
PROJECT: Please film and edit a short (5 minute max) video describing why you're the ideal candidate for this position. Cell phone footage is just fine!
POSITION TITLE: Technology Specialist EXTERNAL TITLE: Technology Specialist
DEPARTMENT: Technology Services GRADE: 24 FLSA: Non-Exempt FTE: 1.0
POSITION DESCRIPTION: Provides library service to all patrons as needed.
SUPERVISION RECEIVED: Works under the direct supervision of the Technology Services Manager
SUPERVISION EXERCISED: None
Service to Library Patrons
Shares in the responsibilities of day-to-day Library operations as a member of the Technology Services Department. Provides Library service upon demand, assist patrons with the use of computers and other technology, answer reference questions, place holds, locate material and information in person and on the phone. Knows the ILS and can create and manipulate patron accounts. Provide instruction on the use of the self-check station, Library catalog, online databases, PC reservation, eBooks, printing, mobile printing, and utilizing the Internet. Responds to routine patron inquiries concerning Library procedures and policies; provides staffing at other Library locations as requested. Works with staff throughout the Library district to provide outstanding library service to all patrons.
Creation of content for the Library’s digital repository including digitization, photography, and videography. Participates in all phases of content production and works with other library departments as necessary to ensure the project's successful completion. Develop and teach classes that educate patrons and staff about varying levels of photography and video production as well as the associated hardware and software for use during Studio reservations. In collaboration with the Studio Coordinator, shares in responsibilities for facilitating patron and staff access and use of 970West Studio. Participates in off-site projects and acts as a representative for the library with external contacts.
Other Library Duties
Facilitate access to the public computers, Community Rooms, and Study Rooms for patron use. Maintain a working knowledge and thorough understanding of all MCL services, including eResources, web content, eBooks, and Library programs and events. Merchandise the collection, maintain an inviting and well organized library by shelf reading and straightening materials and furniture. Assist with materials inventory, Library programs, outreach, and special events. Communicate consistently and in a timely manner verbally and through electronic communication, work with other staff to complete assignments.
Keeps up-to-date on Library affairs. Attends monthly staff meetings and trainings; attends weekday What’s Up meetings; attends external and internal trainings as requested; stays aware of Library and Department changes via email, the Library website, and the staff wiki. Stays up-to-date with operational knowledge of all hardware and software associated with the day-to-day operations of the Technology Services department. Knows how to operate 970West equipment associated with patron reservations. Keeps up-to-date with industry standards and trends in video equipment, cine styles, editing, and production. Maintains advanced working knowledge of library-owned cameras, lenses, studio lights, and associated light modifiers.
Performs Other Duties as Assigned or Requested
Performs additional duties as opportunities arise that assist the Department and the Library in achieving specified goals and objectives. Participates in projects the improve Library functionality.
TECHNOLOGY SPECIALIST COMPETENCIES
Generates new ideas, challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively.
Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout organization, monitors project progress, and manages multiple simultaneous projects. Coordinates and plans multiple stages of a project and see it through to completion within a specified timeframe.
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
LIBRARY CORE COMPETENCIES
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Adaptability & Flexibility
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Knowledge, Skill, & Ability Requirements
Knowledge and current awareness of library policies and procedures, principles, materials, and layout
Knowledge of Internet resources and basic searching techniques
Knowledge of standard safety practices
Skill in understanding and applying oral, written, illustrated or demonstrated instructions
Ability to access, edit, input, and retrieve information from a computer
Ability to operate a variety of library equipment in a safe and effective manner.
Ability to effectively use all available office and Department technology
Ability to remain standing or bending for extended periods of time
Ability to maneuver about the library in a timely fashion
Ability to bend to floor level or reach a height of 75 inches
Ability to push movable carts loaded to a maximum of 250 pounds.
Ability to read a minimum print size equal to 10 point
Ability to tolerate dust, mold, etc. that may have accumulated on books.
Ability to lift up to 50 pounds
Ability to maintain a valid Colorado driver license and transport self to other locations in a timely fashion
Ability to work outdoors in a variety of weather conditions
Subject to many interruptions and seasonal weather when working outdoors, performs duties in the 970West Studio, in the Technology Services department, on the floor of any library location and at various indoor and outdoor “on site” locations around Mesa County and the Western Slope of Colorado.
Minimum Education & Experience
Education associated with the completion of a Bachelor’s degree required. Vocational or technical school courses of study related to the area of assignment, or four (4) years previous library experience or production studio experience; or an equivalent combination of education and experience preferred.
Unpaid meal break of at least ½ hour per shift to be taken for each 5 hours scheduled. Must be able to work a flexible schedule and to be available to work flexible hours to cover unplanned staffing shortages. Includes evening, weekend, and holiday shifts.
Visit our website at www.mesacountylibraries.org and look for 'Jobs' in the 'About Us' section. Apply for the FT Technology Specialist - Technology Services position. Upload a cover letter and current resume with your application and submit the required project separately to email@example.com.
Please film and edit a short (5 minute max) video describing why you're the ideal candidate for this position. Cell phone footage is just fine!
Due to the number of applications received, we are unable to provide feedback regarding the status of your application. All applicants will be contacted by email or phone within two weeks of the position closing date.
Search is open until position is filled; applications received prior to Monday, June 15, 2020 at 5:00 p.m. MST will be considered. Mesa County Public Library District is an Equal Employment Opportunity Employer and participates in E-Verify. For more information about E-verify, please visit this link: http://www.uscis.gov/e-verify/what-e-verify
Additional Info & Requirements
This is position has a heavy customer service focus.