Provides direct customer service in order to connect patrons to appropriate resources, programs and services. Welcomes and offers assistance to patrons. Performs circulation functions.
The listed examples of work are not intended to be all-inclusive. They may be modified with additions, deletions, or changes as necessary.
Essential Duties & Responsibilities
Assists patrons in identifying, locating, and using library and information resources including print, non-print, and digital resources.
Performs all circulation functions. Includes creating patron accounts, issuing cards, checking materials in and out, maintaining patron database, collecting fines, shelving and courier processes.
Assists patrons in the use of library computers and personal devices in order to access information sources and digital materials and effectively utilize common applications.
Assists in planning and delivery of programs, story times, and special services such as readers' advisory, career assistance, technology training or outreach to the community.
Assists with promotion and marketing of library materials, services, and programs, including display and merchandising of the collection.
Other Duties & Responsibilities
May work with volunteers.
Performs other duties as assigned and required.
Additional Info & Requirements
Education: Bachelor's Degree in any field required
Work Experience: 2 years of customer service experience; library and/or bookstore experience preferred.
Certifications and/or Licensures: None
Required Driver's License: None
External Job Ad
To apply, please visit our career page at https://www.governmentjobs.com/careers/englewood