Job Description
The City of Boulder is a great place to live, work, grow and play.
With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-five thousand acres of land provide open space for parks, a green belt around the city and a cap on urban growth. With world class restaurants and art and music venues, The City of Boulder values diverse culture.
Respect is one of our five City Values (including Customer Service, Collaboration, Integrity and Innovation) and we are committed to equity, diversity and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age, disability and sexuality. Through our focus on Racial Equity, our employee benefits, and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.
Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future.
The Branch Specialist is an enthusiastic, creative, and technologically savvy individual who is passionate about providing library service to a diverse community. The Specialist thrives on performing dynamic storytimes for a wide range of ages. The ideal candidate has musical talents and uses them to transform storytimes into a musical experience. The ideal candidate is comfortable with public performance and can belt out a rousing tune. The Specialist is more than willing to put on work gloves to weed the collection or the learning garden. The Specialist enjoys working with a fast-paced, congenial team that has a forward-facing approach to customer service.
Examples of Duties
Under the general supervision of the Branch Manager:
-Demonstrates service excellence by achieving remarkable and proactive customer service. Communicates effectively about issues, programs, and initiatives with customers, staff, and administration.
-Plans, schedules, promotes, and executes high quality storytimes with an emphasis on play and music.
-Creates informative and visually pleasing displays and program promotions.
-Applies technologic skills to all aspects of the job including email, internet, databases,
publishing, display, social media and other software. Assists patrons in all manner of technical access.
-Maintains a collection that is relevant and visually pleasing in all formats and for all age levels.
-Stays up to date on book publishing in order to provide excellent reader's advisory.
-Monitors patron activity to ensure compliance with library rules of conduct in an urban
neighborhood.
-May act as the Person in Charge in the absence of the Manager.
Generally, duties and responsibilities are listed from most to least critical or time consuming.
OTHER
• Performs related duties as required to meet the needs of the city.
• Takes proper safety precautions to prevent accidents. Responsible for the
safety of self, others, materials, and equipment. Uses all required safety
equipment and follows all safety regulations, policies and procedures.
Reports all accidents and damage to city property.
• Responsible for knowing and complying with all city and department policies;
participating in professional trainings and development; and adhering to
attendance and workplace attire policies.
The above responsibilities and descriptions are illustrative only. They are not meant to
be all inclusive.
Additional Info & Requirements
REQUIRED MINIMUM QUALIFICATIONS:
Bachelor's degree and at least two years previous library experience. Or an equivalent
combination of education and/or experience. Interest, desire, and ability to communicate
courteously and effectively with and provide services to others, including the public, both in person and by telephone. Excellent interpersonal skills. Willingness to take direction and learn a variety of tasks. Good organizational skills. Well-developed keyboard skills. Familiarity with personal computers and appropriate software. Experience with data entry or electronic systems. Ability to work under minimal supervision. Willingness and flexibility to work a schedule that may include evenings and weekends. Have and maintain acceptable background information, including criminal conviction history.
DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Extensive customer service experience. Extensive knowledge of adult, child and family
educational and performance art opportunities in the Boulder area. Experience with scheduling,
coordinating, contracting and promoting varied programs, preferably in a library setting.
Knowledge of library collection development and automated library circulation systems.
Experience with Innovative Interfaces, Inc. automated library system. Experience with
Prospector or similar InnReach borrowing system.
Supplemental Information
WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental
Conditions:
Physical and Mental Effort: Partially sedentary and partially standing physical work in an indoor setting, requiring the ability to lift a maximum of 25 - 30 pounds; occasional lifting, carrying, and walking. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials.
Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient personal mobility and physical reflexes, which permits the employee to move throughout the work environment and work in an office setting. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Works primarily in an indoor office environment. Works in a setting subject to continuous interruptions and background noises.
Machine and equipment used in work include but are not limited to the following: Frequently uses standard office equipment including personal computers, calculators, VCR/DVD player, video projector, telephone, copy machines, barcode and computer printers, eBook readers, digital cameras, and various audio-visual equipment.
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions of this position.
The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.