Answers patron requests for information and assistance, coordinates programming within the branch, and acts as a staff resource.
Major Duties and Responsibilities:
40% - IN BRANCH PROGRAMMING - Working independently or as part of a team, develops relevant programs by using project management and outcomes-based planning and evaluation tools; delivers programs to audiences within the library, and assists Community Relations and Marketing with recruiting attendees in order to provide benefit to patrons, promote use of library resources and represent the library district to the community. (Essential)
15% - PATRON ASSISTANCE – Receives referrals from Library Associates working with patrons, assists patrons in locating the information needed through the use of library resources and Internet sites; provides in-depth reference services and locates requested materials and information sources in order to satisfy patron requests for library materials and information; stays well informed as a reader’s advisor; and assists patrons with circulation functions which include, but are not limited to, issuing and updating library cards, checking-out and renewing materials, placing holds, and addressing account problems. (Essential)
15% - TECHNOLOGY INSTRUCTION – Receives referrals from Library Associates working with patrons, applies digital technology skills to assist patrons in using library technology; identifies opportunities for formal training in the library and advises patrons on availability of classroom and individual technology instruction. Accommodates different learning styles, assesses the needs of the learner and collaborates with the learner to meet the learner’s needs. (Essential)
15% - COLLECTION MAINTENANCE – Maintains and creates web content, recommends additions to the collection, evaluates weeding reports and recommends removal of items, notifying the Collection Librarian of the discarded item in order to keep collection appealing, current and useful. (Essential)
5% - STAFF RESOURCE – Acts as a resource for staff by providing in-depth reference assistance, reference consultation, mentoring and training of staff in providing reference and reader’s advisory services in order to provide dynamic services to patrons. (Essential)
10% - OTHER DUTIES – Creates displays, bibliographies, and blogs, recommends budgets, requests equipment, and supply purchases, prepares statistical reports, acts as Person In Charge (PIC), and assists Supervisor with projects in order to ensure the smooth operation of the library. (Non-Essential)
*Applicants must be able to work with all age groups including teens.
Master of Library and Information Science
Two or more years of experience working in a library (preferred)
Able to read, write, and speak Spanish fluently (preferred)
Or any combination of education and experience which provides the success factors.
District Success Factors:
Focuses on the customer
Contributes to a positive work environment
Pursues personal development
Takes pride in the workplace
Knowledge of public library operations
Job Success Factors:
Knowledge of public library reference service
Knowledge of literature
Knowledge of print and online reference resources
Skill in reference interviewing
Skill in Reader’s Advisory
Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system
Skill in using and troubleshooting a wide variety of digital devices, stationary and mobile
Skill in instructing others how to use digital technology
Skill in customer service including dealing with difficult patrons and volatile situations
Skill in Windows, Microsoft Office Suite, and Publisher
Able to foster a non-judgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience
Able to operate various office equipment including copiers
Able to plan and conduct age-appropriate programming
Able to mentor and train staff
Physical Success Factors:
Able to push a fully loaded book-cart weighing up to 200 lbs.
Able to lift 50 lbs.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Additional Info & Requirements
Pay Grade: 47
Wages/Benefits: $22.93-$31.02 /hr; full-time benefits
FLSA Classification: Exempt
Hours: Full-Time; Some days, evenings, and weekends
Location: Outreach, Greeley, CO 80634
Supervisor: Outreach Manager
Deadline: Open until filled
Human Resources 970-506-8587