POSITION TITLE: Head of Adult Learning EXTERNAL TITLE: Head of Adult Learning
DEPARTMENT: Adult Learning Center GRADE: 31 FLSA: Exempt FTE: 1.0
POSITION DESCRIPTION: Performs all duties related to managing Adult Learning Center
SUPERVISION RECEIVED: Works independently under the supervision of the Associate Director
SUPERVISION EXERCISED: Program Coordinator, Program Specialist, Instructors, Volunteers
1. Adult Learning Center Operations: Develop and implement programs and services that support English language instruction, high school equivalency attainment, adult basic literacy, and preparation for U.S. Citizenship throughout Mesa County. Plan, prepare and administer a budget for purchases to meet goals and objectives of the center. Develop and maintain a network of community partners to increase awareness of adult learning services and expand the reach of the program. Develop and implement teacher and tutor training, present workshops, teacher/tutor in-services, tutor updates, and coordinate classes and individual instruction for adult learners. Ensure that volunteer and staff instructors have the training, materials, support and recognition they need for the program to thrive. Update and maintain the literacy collection to meet the individual needs of students. Handle problems, concerns, and emergencies in a professional manner and according to library policies and procedures. Schedule personnel and resources, organize and establish center priorities, and coordinate activities for optimum student benefit. Evaluate program effectiveness and implement changes as needed.
2. Program Curriculum, Grants and Reporting: Gather data and provide statistical reports for grants and administration. Maintain a database for volunteers and students to track student progress and outcomes. Write and revise grant documents as required by awarders of the grant. Develop metrics for pre- and post-service to measure and improve program outcomes and to maintain requirements of adult-education-specific grants under WIOA (namely AELA and AEFLA). Set, expend, and update budgets following the parameters set by the grant. Work with grant-specific partners and stakeholders to sustain strong relationships and prevent duplication of services.
3. Supervise Staff: Develop Essential Functions and Performance Standards for Adult Learning Center staff. Provide feedback on an ongoing basis and evaluate each employee regularly. Hire and train new staff to be able to accomplish assigned objectives. Develop staff with coaching and ongoing training opportunities, so that they continue to grow in their positions. Address employee performance problems in a proactive direct manner. Ensure that staff members attend staff meetings and trainings including monthly meetings, computer trainings, Library 101 and staff development day. Also ensure that all staff members complete the library technology competencies within the first year of being hired.
4. Management Team: Participate in the Library District’s management team. Work with other managers to develop needed policies and procedures for the library, and interpret these for staff and patrons. Serve as an example for all staff in providing library service and communicating expectations. Actively participate and contribute to various library committees and activities. Maintain a fully trained staff and help insure that minimum staffing priorities are met district wide. Work with community organizations to enhance and promote library services.
5. Self-development and Expertise: Develop and maintain expertise on language acquisition instruction, adult learning practices and basic computer skills instruction. Maintain awareness of other groups or organizations that provide similar services or who serve similar audiences and develop partnerships when appropriate. Attend monthly staff meetings and training; attend external trainings and conferences, stay aware of activities via staff wiki, email and regular communication with colleagues.
6. Performs other duties as assigned or requested
Work with other library departments and community partners to develop and host education, civic and cultural learning opportunities that strengthen the community. Performs additional duties as opportunities arise that assist the department and the Library in achieving specified goals and objectives.
Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.
Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
Provides feedback and coaching, rewards hard work and risk taking, takes mentoring role, challenges and develops employees, accepts mistakes, provides visibility/opportunity.
Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
LIBRARY CORE COMPETENCIES
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge of effective supervisory and coaching techniques
Demonstrates leadership ability
Knowledge of best practices of family and adult literacy and ESL acquisition
Excellent written and oral communication, including computer competency and public speaking skills
Knowledge of standard safety practices
Ability to navigate OPAC and Internet proficiently
Ability to effectively use all office technology available
Ability to communicate verbally
Ability to maneuver about the library in a timely fashion
Ability to read a minimum print size equal to 10 point
Ability to tolerate dust, mold, etc. that may have accumulated on books.
Subject to frequent interruptions
MINIMUM EDUCATION AND EXPERIENCE:
Baccalaureate degree in human services, psychology, education or related field (required)
MLS or MLIS or MSW (preferred)
Three - five years of increasingly responsible experience in public libraries or managing a human services program
Please apply through our website: https://mcpld.applicantstack.com/x/openings