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Job Description

Sno-Isle Libraries seeks a self-motivated professional who is an innovative thinker and a strong communicator as a District Manager. The successful candidate will manage the operation of a group of community-based libraries in Granite Falls, Lake Stevens, Marysville, Monroe, Snohomish, and Sultan, representing the East District, to assure the effectiveness of their operations and services to customers and communities in the district.    

This District Manger will also be responsible for the support of two areas of practice: Adult Services and Programming Services. They will be supported by two coordinators in those respective areas. This duty may change as Sno-Isle Libraries evolves its service offerings or as the work transforms. The District Manager will evaluate and monitor public accessibility of resources to identify and remove barriers, ensuring inclusive library access to all customers; and work with people from diverse backgrounds, build and maintain relationships with library stakeholders and community leaders, and identify ways to best meet diverse customer needs. 

Job Summary

Manage the operation of a group of community-based libraries to assure the effectiveness of their operations and services to customers and communities of the district.  Evaluate and monitor public accessibility of resources to determine and remove barriers ensuring inclusive library access to all customers, and work with people from diverse backgrounds, build and maintain relationships with library stakeholders and community leaders, and identify ways to best meet diverse customer needs. Work closely with Service Coordinator(s) to establish and sustain a unified vision of a community of practice in assigned areas of Adult Services and Programming Services.

Essential Functions

1. Support community libraries managers in the operations of community libraries.
2. Coordinate the development and implementation of a positive experience for customers at all Sno-Isle community libraries and public website, which includes:
   • Customer service standards,
   • Facility standards,
   • Community engagement.
3. Coordinate an assigned community of practice, which includes:
   • Sustaining a unified vision for assigned service area,
   • Supporting community library staff activities in assigned service area,
   • Creating a positive experience for members of the community of practice.
4. Coordinate effective communication to community libraries staff.
5. Support the work of Library Managers in effective community relations including presentations to community organizations and negotiations with local government officials.
6. Perform community engagement activities at the regional level, which may include board membership, meeting attendance, and relationship building.
7. Responsible for leadership development within community libraries and services and for fostering collaborative and cross-departmental work.
8. Provide effective direction to assigned staff to assure the quality and efficiency of public service for the library. This includes such actions as interviewing, selecting and training staff; scheduling and assigning staff to tasks and services to assure optimum service levels and uses of staff skills and abilities; coaching staff and arranging for or giving continuing training to enhance their capabilities and to enhance quality of service; applying Library District personnel policies and procedures to such matters as granting and scheduling leave, resolving grievances and discipline matters; and promoting and terminating staff members.

Community of Practice Areas

Adult Services
Facilitate the work of the adult services community of practice in collaboration with community libraries and community of practice staff, which may include business services, information services, continuing education, and readers’ services.

Programming Services
Facilitate the work of the programming community of practice in collaboration with community libraries and community of practice staff, which may include system-wide programming such as summer reading and system-wide program support infrastructure.

Education and Experience

1. These skills and abilities typically are acquired through a combination of experience and training including a Master degree in Library Information Science from an ALA-accredited college or university. Must provide a Washington State Librarian certificate within 60 days of hire.
2. At least six years of related practice in librarianship.
3. At least two years of experience in supervision.

Physical and Environmental Conditions

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is required to: talk and hear; sit, stand and walk; use hands to finger, handle or feel; reach with hands and arms. An incumbent may occasionally lift and/or move objects or materials weighing up to 25 pounds. Specific vision abilities include sufficient vision to read and recognize numbers and alphabetical characters on books, magazines and other materials as well as computer monitors. Incumbents are required to travel frequently within the geographic territory of the assigned district and are required to drive an automobile or to make independent arrangements for such transportation.

Most of the work of incumbents is carried out within a generally accessible, safe, indoor environment. Regular travel to community libraries requires driving a vehicle for extended periods. There is constant interpersonal contact with staff members and with customers of various ages and social groups. These contacts and situations are deemed to be generally safe and free of undue stress, but require incumbents to be cordial and helpful in interpersonal relations with others. For any of the typical uses of the class, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Normal performance of the job involves extensive travel to the community libraries in all types of weather and road conditions.

The Community

Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 770,000 residents through 23 community libraries, online services, Library on Wheels, and our website at www.sno-isle.org.  

Website
https://www.sno-isle.org/

Human Resources / Job Listings
https://www.sno-isle.org/employment/