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Public Services Manager - Collections

Jefferson County Public Library

Wheat Ridge, CO

Application Deadline

Apply By Jun 8th, 2021

Wages

$64,088.00 to $81,712.20 per Year   Calculate

Location

Wheat Ridge, CO

Hours

40.00

MLS

Preferred

Minimum Education

Bachelor's Degree

Library Experience

Required

Supervisory Experience

Required

Type of Library

Public

Social

This job is more than 3 weeks old or the application deadline has passed.

Job Description

We're hiring a collaborative leader to be our Public Services Manager in Collections! You will develop and maintain a materials collection that reflects the changing needs and interests of our community. Your supervision of selection practices will ensure that a wide variety of materials is available in our libraries in formats and quantities that meet the needs of our residents and patrons. Use your keen management skills to ensure your team delivers a consistent quality customer experience. Your ability to manage Library services, system-wide development and delivery of core services will contribute to the Library's mission. If you're ready to provide our patrons with what they need, then this job may be for you! 

Jefferson County Public Library offers great benefits: Generous paid time off and paid holidays, flexible schedules to assist in your work/life balance, various benefit and wellness opportunities helping you maintain a healthy lifestyle, a tuition reimbursement program and trainings for personal and professional growth.

  • CUSTOMER SERVICE: Communicates expectations to staff and colleagues about Library services and trends in area of responsibility. Models best behavior practices for customer service. Creates conditions for quality customer experiences in their areas of responsibility. Ensures maintenance of Library resources, including physical and virtual, so that residents have equal access to information and ideas. Is aware of and implements industry best practices for merchandising, labeling and promoting Library resources. Provides quality assurance in programs presented in their location or their area of responsibility, including off-site locations. Manages promotion of programs to target audiences. Provides direct customer service, particularly in non-routine situations. Conducts outreach into the community by identifying potential groups and ensures direct contact from the Library. Resolves customer service issues, including dealing with law enforcement and first responders. Ensures a safe environment for staff and public.
  • CORE LIBRARY SERVICE: Collaborates with others and manages cross-functional teams to accomplish goals and objectives in their system-wide service. Gathers and evaluates input from community for implementing system-services using established industry benchmarks. Uses established industry benchmarks to determine gaps in service provision and quality. Maintains current knowledge of trends in libraries and related fields to identify new services for development and implementation system-wide. Provides quality assurance in programs presented in their area of responsibility, including off-site locations. Manages promotion of programs to target audiences.
  • OPERATIONAL ORGANIZATION: Participates in special assignments such as prototyping new services. Supervises short-term projects outside typical area of responsibility. May perform the duties as an acting manager/person in charge(PIC) for local and/or other locations on a temporary basis as needed.
  • FISCAL RESPONSIBILITY: Establishes and manages location/core service budget. Participates in short and long term planning for Library services. Provides input for anticipated local and system needs. Accountable for system-wide budget expenditures in their area of responsibility. Communicates goals and strategic priorities to staff under their area of responsibility. Ensures compliance with budget limits and established purchasing procedures with staff under their supervision.
  • SUPERVISION & MANAGEMENT: Hires, assigns, trains, directs and supervises the division staff as well as temporary staff, volunteers and interns in area of responsibility. Coaches on industry best practices. Administers or makes recommendations for routine personnel matters affecting direct reports including recruitment, orientation, training, setting performance goals, assigning and reviewing work, approving time cards, approving leave, appraising and disciplining, submitting records and documentation as required by Library and Jefferson County Policy. Conducts regular staff meetings with subordinate staff. Communicates changes in policies and procedures to direct reports and implements them as directed. Provides technical guidance and support to ensure conformity with established policies, rules and regulations. Anticipates and solves problems as non-routine situations arise. Promotes professional development and leadership skills among direct reports and teams. Responsible for creating and implementing change management plans and strategies that maximum employee engagement and minimizes employee resistance.  Provides leadership towards the Library's mission, vision and values. Serves as a member of JCPL’s CMT (Combined Management Team). Collaborates and coordinates with others in cross-functional teams to accomplish JCPL goals and objectives as well as Division goals and objectives. Uses and continually develops leadership skills and participates in on-going professional development. Maintains skills, knowledge and subject matter expertise in areas of responsibility and industry trends through training and professional development. Attends conferences and participates in development activities.
  • Persons hired in this position must be able to perform all the essential tasks required by the position. The above statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. JCPL retains the right to modify or change the duties or essential and additional
    functions of the job at any time without notice.
  • Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.

Additional Info & Requirements

Minimum of 3 years of work experience and 3 years of supervisory experience.

Preferred - Master's degree in Library Science or Library Information Systems.

Required - Resume and Cover Letter attached in the application.

The Community

Jefferson County Public Library is committed to providing an inclusive workplace. We seek individuals with the same passion and commitment to providing equal access to information and opportunities for our community. We value diversity and strive to incorporate our values: innovation, accountability and excellence in all our work and interactions. 


OUR PROMISE 
Jefferson County Public Library will always be here to connect you to the people, ideas and inspiration for whatever's next in life.  Define your destination, and we'll help you get there.  So you can always be learning.  Always be creating.  And always be discovering something new. 
MISSION 
We help to build an educated and vibrant community by providing equal access to information and opportunities. 

VISION 
We will be the essential destination where all generations connect, discover, and create. 

VALUES 
We serve with care; everyone is welcome here.  We meet you where you are, give you our full attention, and strive to exceed your expectations.  
Our core values are Innovation, Accountability, and Excellence.

Website
www.jeffcolibrary.org

Human Resources / Job Listings
https://jefferson.wd5.myworkdayjobs.com/External

HR Info

Lily Keenan

Recruitment Coordinator

Talent@jeffcolibrary.org

Posted May 19, 2021