-Manages assigned staff; prioritizes and assigns tasks and projects; disciplines, trains and evaluates staff; counsels, coaches and instructs employees as required; develops staff skills; and conducts performance evaluations
-Provides support, direction and coaching to subordinate employees in the areas of customer service, problem resolution, planning, and work assignments.
-Prepares special and recurring reports, and recommends and implements changes to existing policies and procedures.
-Monitors and reviews trends in library practices and functions, and recommends operational and policy improvements.
-Provides confidential reference service and readers advisory to the general public; administers secondary level reference service to other branches; retrieves, evaluates, and assists w ...