Job title: Help Desk Technician:(part customer service, part technology troubleshooting, part gadget guru)Business Unit: Information TechnologyPay range: $19 per hourJob Type: Full-time; non-exempt; benefited**This is an onsite position; not remote work**Job description:You are the friendly face of IT that staff sees helping fix IT issues on the branch floor. You understand the importance of keeping things running smoothly and troubleshooting problems to allow branch staff to be successful. You are a partner with the front line, working together to ensure our customers have frustration-free technology experiences. You have a perfect synergy of a love for technology and a love of people.Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic ...

Wage: $1,880.08 - $2,350.11Job Type: Full-TimeClosing Date: 10/23/2023 or until filledPurpose: The Youth and Family Services Librarian plans, coordinates and implements library services offered at Douglas County Libraries (DCL) with a primary focus on services for youth and families. This role has a clear understanding of principles and practices related to public library work, with a chief emphasis on delivery of premium service to library customers. This role works as an effective member of the Customer Experience team and on cross-departmental teams in collaboration with other library staff.Essential Duties and Responsibilities:70% Library Services:Takes ownership of the customer experience by embracing innovation and experimentation, seeking out new technologies, making collection reco ...

DescriptionWage: $17.05 to $20.06 hourlyJob Type: Variable Part Time (up to 19 hours)Closing Date: 10/09/2023 or until filledPurpose: The Customer Experience Associate performs customer service duties, assisting customers with self- directed activities, locating library materials, using the catalog, circulation assistance, and merchandising materials. This role serves as a first point of contact for customers and provides excellent customer service by actively building connections with guests and proactively serving a diverse population using our CARE service model.Essential Duties and Responsibilities:90% Customer Service:Greets customers as they arrive at the library, supporting DCL’s mission of providing customers with a consistent, exceptional experience. Demonstrates tact, professio ...

The Digital Literacy Outreach Librarian provides information and resources regarding digital literacy in person or over the phone in English and Spanish.Collaborates with agencies and partners to provide digital literacy resources to patrons in English and Spanish and helps stablish partnerships with Title I schools and community organization to offer group instruction at locations throughout Jefferson County. Helps to establish partnerships with local agencies to provide patrons outside of digital literacy classes to access computers and one on one navigation as necessary.• Connects citizens with available library resources• Refers patrons to resources for affordable internet and devices.• Provides one on one digital literacy instruction as needed.• Promotes digital literacy throu ...

Position OverviewPlans and directs continuous development and execution of the District publicity, public relations, media contacts and graphics program. Manages the library’s web site. Bilingual applicants are highly encouraged to apply. The schedule includes evening and weekend rotations.Qualifications, Education, Experience, and SkillsRequired:Completion of a Master of Library and Information Science Degree from an American Library Association accredited institutionOne year of related experience or any equivalent combination of experience and trainingExcellent writing abilityPreferred:Bachelor’s degree in public relations or related fieldAdvanced knowledge of principles and practices of public relations, publicity and marketing library services/programsThorough knowledge of graphics ...

The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.DPL is hiring Two Part Time 20 HR Librari ...

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:Integrity,Respect, Professionalism, andCustomer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse communityCompetitive total compensation packageWell-Funded General Employees Retirement PlanLight rail st ...

Job Overview:The Customer Service Manager is responsible for overseeing the Customer Service Departments. The role will ensure that the Customer Service Department provides excellent customer service to all library patrons. The Customer Service Manager supervises the Customer Supervisors and Customer Service Leads, reports directly to the Library Director, and is a member of the leadership teamEssential Functions:Management (40%)Perform all management duties including day-to-day supervision of customer service employees and volunteers. Interview applicants, schedule, train, assign tasks, and assess performance. Establish, communicate, and uphold all policies and procedures. Assist with strategic planning, implementation of projects, and reporting.Customer Experience (40%) Ensure employees ...

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:Integrity,Respect, Professionalism, andCustomer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse communityCompetitive total compensation packageWell-Funded General Employees Retirement PlanLight rail st ...

Job title: Wrangler: part product placement, part inventory control, part display technicianBusiness Unit: Branch ServicesPay Range: $13.85 per hourJob Class: Part-time, non-exemptJob description: We are changing the way people think about libraries, but our products are still the cornerstone of our operation. You will be in charge of ensuring our books, media and music are out on our shelves, ready to be picked up by our library customers. You will be refreshing displays and making sure the materials are in their correct locations.Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic realm?Who you are:You are organized, detail-oriented, and keep things in tip-top order.You can’t rest until everything is put away; quite simply, you’re ...

As a member of our adult services team, you'll work directly with the public, helping patrons with library services like locating items, checking items in and out, readers advisory, signing up for library cards, reserving meeting rooms, accessing digital materials, and more. In addition, your back of house time involves support of library functions, planning book displays and some programming and outreach. Library experience is helpful, but related work in a professional environment may serve as a good foundation for the training we will provide. Spanish speaking is a plus.Job SummaryUnder general supervision, performs paraprofessional duties requiring a working knowledge of library science techniques and practices for interpreting, adapting, and verifying library records; provides assista ...

Essential Functions:Perform circulation tasks such as charging and issuing materials to customers using the integrated library computer system; receiving and processing returned materials; returning materials to circulating collections or other appropriate location; supporting the circulation front desk, providing information to customers on circulation policies and proceduresAnswering telephones, relaying messages, and calling patrons regarding materialsAssist patrons in using the library, its materials and services including a variety of library equipmentPerform cleaning and repair to circulating materialsAssist in programming as neededAssist with scheduling and set-up of meeting rooms and study roomsKeep the circulation area organized and with an appropriate atmosphereAssist in keeping ...

The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Librarian advises patrons on appropriate materials for JCPL. The Librarian uses high-level customer service skills to determine patron needs. Creates a positive, inviting atmosphere for all patrons. Provides access to resources, including the physical and digital resources of the system. May be a generalist or specialize in services to specific market segments (Children, Teens, Adults, Seniors, Spanish Speaking and Digital Resources). Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, an ...

Wage: $1,880.08 - $2,350.11 Bi-WeeklyJob Type: Full TimeClosing Date: 10/16/2023Purpose: The Customer Experience Librarian plans, coordinates and implements library services offered at Douglas County Libraries (DCL). This role has a clear understanding of principles and practices related to public library work, with a chief emphasis on delivery of outstanding service to library customers. This role works as an effective member of the Customer Experience team and on cross-departmental teams in collaboration with other library staff.Essential Duties and Responsibilities:60% Library Services:Takes ownership of the customer experience by embracing innovation and experimentation, seeking out new technologies, looking for new ways to create connections with the community inside and outside of th ...

About Our JobWhy Denver Public Library?Denver – one of the nation's top places to live, work and play – needs the best people working for the residents of Denver. Denver Public Library (DPL) is one of the few places in the city where all people, from all backgrounds and life circumstances, are welcome free of charge. We have 26 branch libraries, in addition to our downtown Central location, which is undergoing a $70 million renovation to reimagine our customer-friendly and innovative spaces.In November 2022, Denver’s voters acknowledged the library’s value to the community through the Strong Library Strong Denver ballot measure that dedicated an additional $32+ million per year of funding. This funding not only supports our vision of a strong community where everyone thrives, it su ...

About Our JobWhy Denver Public Library?Denver – one of the nation's top places to live, work and play – needs the best people working for the residents of Denver. Denver Public Library (DPL) is one of the few places in the city where all people, from all backgrounds and life circumstances, are welcome free of charge. We have 26 branch libraries, in addition to our downtown Central location, which is undergoing a $70M renovation to reimagine our customer-friendly and innovative spaces.In November 2022, Denver’s voters acknowledged the library’s value to the community through the Strong Library Strong Denver ballot measure that dedicated an additional $32+ million per year of funding. This funding not only supports our vision of a strong community where everyone thrives, it will supp ...

About Our JobWhy Denver Public Library?Denver – one of the nation's top places to live, work and play – needs the best people working for the residents of Denver. Denver Public Library (DPL) is one of the few places in the city where all people, from all backgrounds and life circumstances, are welcome free of charge. We have 26 branch libraries, in addition to our downtown Central location, which is undergoing a $70 million renovation to reimagine our customer-friendly and innovative spaces.In November 2022, Denver’s voters acknowledged the Library’s value to the community through the Strong Library Strong Denver ballot measure that dedicated an additional $32+ million per year of funding. This funding not only supports our vision of a strong community where everyone thrives, it su ...

The Part-Time Library Assistant – Youth Services will perform a variety of duties at the Bozeman Public Library as a member of the Youth Services Team. The majority of the workday is spent directly serving library patrons including (1) facilitating access to library materials, services, and systems, (2) designing, leading, and evaluating youth programs and services, and (3) other related tasks as needed. An ideal candidate will enjoy and respect children, teenagers, and their adults, be aligned with the professional ethics and goals of the Bozeman Public Library, be playful, creative, and gutsy, and have a sense of humor.Bargaining Agreement:MFPEFair Labor Standards Act Status:Non-ExemptWork Schedule:Wednesday – 9:30am – 1:30pmThursday – 1:00pm -6:00pmFriday – 2:30pm – 6:15pmSa ...

The Town of Vail is now hiring a Library Associate II focused on Youth Services. This position is responsible for programs applicable to children and young adults. The Associate serves as a member of the team responsible for decision-making with regards to new databases & technologies, short & long range planning, and periodic review of programs, services & policies being considered for evaluation & improvement. The Associate works designated hours on the Service Desk each week and also fills in, whenever possible, for other staff members. They also handles a variety of Reference, Reader’s Advisory and Circulation-related dutiesEssential Duties and ResponsibilitiesProvides exceptional customer service to all library customers while working at the Service Desk. Handles che ...

The Division of Technology & Innovation (IT) provides digital tools, education, security services and support to the Jefferson County Public Library (JCPL). The IT Operations Supervisor performs administrative, supervisory and specialized technical work in the configuration and production of data information services which includes hardware and software. Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, the Code of Ethics of the American Library Association ADA governing public access to space and technology, payment card industry (PCI) requirements and cybersecurity.This position is Full Time, Exempt (Salaried), and fully eligible for benefits.This is a hybrid position requiring some on-site work.We encourage candidates with no former supe ...

Job DescriptionThe Arapahoe Community College Library has an opening for a graduate library science student or recent graduate as a Library Reference Assistant who will gain valuable academic library experience from a fun, amazing, and supportive team of professionals who are student focused and enjoy what they do.We seek an enthusiastic and motivated team player who is eager to learn by doing. Duties will include:providing research help to students, faculty and staff in multiple modalities,facilitating library instruction sessionshelping staff the Research Help and Circulation deskscompleting special projects at ACC’s main and satellite campusesIf selected for an interview, you will be contacted by phone or email. If offered the position, you will be asked to complete an ACC general emp ...

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:Integrity,Respect, Professionalism, andCustomer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse communityCompetitive total compensation packageWell-Funded General Employees Retirement PlanLight rail st ...

Arapahoe Libraries is seeking a reliable and responsible individual to join our team. As a Delivery Driver you will be responsible for transporting books and materials to multiple libraries on a daily basis. You will be accountable for safely and efficiently transporting bins of materials to various locations within a designated route and you will maintain a timely delivery schedule while ensuring the security and integrity of all the items being transported.As our Delivery Driver for our libraries you will help our library staff provide resources and materials to our patrons at each library. To thrive in this role you must enjoy driving and possess excellent time management and organizational skills. You will also have excellent communication and customer service skills, representing our ...

We are seeking dynamic, customer-focused Patron Experience Associates at our Standley Lake Library to provide frontline library service to the diverse and growing residents of Jefferson County and beyond. Helping people find the information they need – whether it be what to read next, how to download an e-book or how to find a job – is what we do all day, every day. If you're passionate about providing outstanding customer service, serving your community, and are ready to contribute to the Library's success, then this may be the job for you!The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them ju ...

Are you passionate about providing public library service that builds an educated and vibrant community? Do you believe in the values of innovation, accountability and excellence? Are you both a coach and role model for staff? If you are ready to be a leader in achieving Library objectives, this Public Services Supervisor position may be for you!We are looking for a leader who believes in the values of innovation, accountability and excellence – a leader who advocates for libraries, is up-to-date on current trends in the profession and is passionate about providing public library service that builds an educated and vibrant community, and a new kind of patron experience. The Public Services Supervisor will supervise staff, create an environment that reflects JCPL's values of serving with ...

The University of Wyoming invites applications for Special Collections Librarian. The Special Collections Librarian provides managerial and curatorial oversight for the University of Wyoming’s special collections and the Emmett D. Chisum reading room. This position facilitates use of special collections and other library materials for research and teaching and collaborates with other library faculty to provide instruction sessions, reference help, and related services. The Special Collections Librarian supervises a Library Specialist who is responsible for hiring, training, and supervising hourly reading room staff.Special Collections includes more than 50,000 published items, primarily related to the history and culture of Wyoming and the West. Special Collections materials encompass a ...

This professional position is responsible for the overall technical management of all aspects of the statewide integrated library system (ILS) supporting automated system operations for over 100 libraries in the WYLD consortium. The position leads the WYLD support team and oversees the day-to-day operation and maintenance of the ILS.ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.Participate in all aspects of ILS support including support incidents, custom programming using APls, and integration with third-party products such as the interlibrary loan platform, discovery layer, and other products used by statewide customers.Coordinate and participate in ILS software upgrades, new product i ...

Title: Library Specialist (full-time 40 hours)Location: Southglenn 6972 S Vine Street Centennial, CO 80122Reports to: SupervisorSupervises: 0Position: Full-time, non-exempt. Flexible availability is required as the schedule includes one to two evening shifts per week and every other weekend.Pay Rate: $18.50 - $21.45 per hourPurpose: Welcome and assist patrons in the use of the library by delivering outstanding, inclusive service while keeping current on internal communications and library offerings in order to connect patrons with the appropriate resources.Essential Duties and Responsibilities:80% PATRON ASSISTANCE AND MATERIALS HANDLINGGeneral patron assistance:Greets all library visitors and provides proactive assistanceAssists patrons with library account inquiries, including cash regis ...

The Great Basin Institute (GBI) seeks to hire up a Research Librarian to join the Research Associate (RA) Program and work cooperatively with the National Park Service’s Yellowstone National Park (YELL) staff in support of the Park’s museum/archives/library program. Specific duties associated with archives management and data processing include:• Complete original cataloging, using RDA, of a wide range of materials, such as books, journal articles, dissertations, 16mm films, VHS tapes, DVDs, and ephemera;• Provide reference services to broad array of researchers (students, scientists, teachers, genealogists, film producers, park staff) on all topics related to the Greater Yellowstone Ecosystem;• Perform light conservation treatment (i.e. book repair) and preventive maintenanc ...

The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons, the Bonfils Stanton Music Library in the Newman Center, and the off-site Hampden Center storage facility, is a highly collaborative organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from around the country and the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative, technology-infused teaching, learning, and engagement. Currently ranked as Princeton Review’s #1 college library, the University of Denver Libraries are central to discovery and creative interaction among students and faculty, and provide collections, services, personnel, and systems that support the teachin ...